Mercedes-Benz of Kansas City South - Service Center

This is a well-managed, customer-focused dealership. Recently ordered parts and had service work performed. The parts and service teams were very helpful and exceeded my expectations. MBKC continues to Recently ordered parts and had service work performed. The parts and service teams were very helpful and exceeded my expectations. MBKC continues to earn our business. More

I've worked with many service managers over the years and Matt is the best. He listens, empathizes, exercises patience, and finds solutions. He does the little things that make a big difference. The entire Matt is the best. He listens, empathizes, exercises patience, and finds solutions. He does the little things that make a big difference. The entire team at MBKC is terrific. More

John Doolittle is always a pleasure to work with. The service was completed on time. The car was washed and vacuumed and returned to me in great shape. Thanks, service was completed on time. The car was washed and vacuumed and returned to me in great shape. Thanks, More

The service at Mercedes of Kansas City is always stellar!!! Johnny always takes great care to keep me informed and is very reliable!! We have been using them for years. stellar!!! Johnny always takes great care to keep me informed and is very reliable!! We have been using them for years. More

I continue to purchase only Mercedes because of the excellent customer service. I have worked with Johnny K for several years he is always professional, friendly with great diagnostic skills. excellent customer service. I have worked with Johnny K for several years he is always professional, friendly with great diagnostic skills. More

Johnny, my service advisor is a man with a good mind. He explains in a very understandable way the work needed for your vehicle. He makes me keep coming back. I am very satisfied with his service. explains in a very understandable way the work needed for your vehicle. He makes me keep coming back. I am very satisfied with his service. More

I have been working with TJ for several years and he has always been great, but in this time of uncertainty he made my service so convenient by delivering and servicing both of my cars. always been great, but in this time of uncertainty he made my service so convenient by delivering and servicing both of my cars. More

I have been going to MBKC since 2005 and I have always gotten superior service. My service advisor is TJ and he is the greatest. He's the best service advisor I've ever had. He pays attention to the sm gotten superior service. My service advisor is TJ and he is the greatest. He's the best service advisor I've ever had. He pays attention to the smallest detail and makes sure I'm 200% satisfied. Thank you for always giving me excellent service!!!! More

Always pleased with my service advisor Matt Hoover and his ability to get my vehicle serviced and repaired promptly and even without a scheduled appointment. his ability to get my vehicle serviced and repaired promptly and even without a scheduled appointment. More

My service advisor Johnny is very professional and thorough when explaining problems regarding repairs on my car. He kept me informed and is always cordial and easy to work with. thorough when explaining problems regarding repairs on my car. He kept me informed and is always cordial and easy to work with. More