Mercedes-Benz of Kansas City South - Service Center

Took my car in for service yesterday and had a great experience. Fast and friendly! Cleaned and ready at the time promised. Will use again. experience. Fast and friendly! Cleaned and ready at the time promised. Will use again. More

I was scheduled for services to be completed for a manufacturing recall. My consultant is TJ Altaji who is always spot on- does a great job providing great customer service, professionalism and genuin manufacturing recall. My consultant is TJ Altaji who is always spot on- does a great job providing great customer service, professionalism and genuine care for the customer! I’m happy! More

I always feel that my vehicle is in good hands at Mercedes-Benz of KC. Service rep T.J. goes out of his way to make sure everything gets done right. I never feel rushed. Getting a loaner is a wond Mercedes-Benz of KC. Service rep T.J. goes out of his way to make sure everything gets done right. I never feel rushed. Getting a loaner is a wonderful convenience. More

I trust Johnny Kartsonis, my service advisor more than I trust my primary care physician. He is an outstanding and knowledgeable hard worker. Whenever he advises on fixing what is wrong with my vehicle, It trust my primary care physician. He is an outstanding and knowledgeable hard worker. Whenever he advises on fixing what is wrong with my vehicle, It works. It always works. He makes me keep going back. More

Cody in service was kind enough to fit me into his completely full schedule when the tire on my car wouldn’t hold air. I dropped it off early in the morning with the expectation that it wouldn’t be d completely full schedule when the tire on my car wouldn’t hold air. I dropped it off early in the morning with the expectation that it wouldn’t be done till late afternoon as I was squeezed into his line up that day. He and his tech were able to get the tire off, figure out what happened and call to authorize the replacement in less than a couple of hours. I was blown away that the work was done so quickly. All of the service employees are always so friendly and transparent about the work done. More

Great job; quick, caring and accommodating. I was very satisfied when I left the dealership and I am sure my car was as well. Thanks. satisfied when I left the dealership and I am sure my car was as well. Thanks. More

First time customer and I will definitely entrust my vehicle with their service dept. again. Matt Hoover was prompt and informative. I appreciate the courtesy he provided to me. vehicle with their service dept. again. Matt Hoover was prompt and informative. I appreciate the courtesy he provided to me. More

Great service from John Doolittle. The Dealer provided a loaner for the day while the 1st service was completed on our recently purchased 2020 GLC 300. loaner for the day while the 1st service was completed on our recently purchased 2020 GLC 300. More

Thanks to Matt Hoover at Mercedes-Benz of KC for his high professionalism and friendly service. His quick response to my phone calls and savvy advice is much appreciated! professionalism and friendly service. His quick response to my phone calls and savvy advice is much appreciated! More

Always a seamless experience bringing my car in for service. Johnny Kartsonis is always available if I have questions about my car, at anytime. The entire staff is friendly and accommodating to the cus service. Johnny Kartsonis is always available if I have questions about my car, at anytime. The entire staff is friendly and accommodating to the customer needs. More