Mercedes-Benz of Kansas City South - Service Center

Had a slow leak in one of my tires so I took my car to MB of KC in Martin City. Although they were pretty busy, TJ, Cody & the service team really took care of me and got a new tire put on & had me out of th of KC in Martin City. Although they were pretty busy, TJ, Cody & the service team really took care of me and got a new tire put on & had me out of there within about 1-1/2 hours. They are very friendly and professional here and I really enjoy working with them. More

I could not ask for better quality service for my E350. Brought the car in for brakes and not only was work done efficiently and well but also the car is returned spotless. TJ is the most professional and Brought the car in for brakes and not only was work done efficiently and well but also the car is returned spotless. TJ is the most professional and knowledgeable service advisor I have had. Explains everything that is being do e and listens to his customers. Great combo More

Brought my car in for its annual service check. From the moment that I pulled into the facility, I was treated with efficiency and respect. Waited for my car in their comfortable lounge and left happy and moment that I pulled into the facility, I was treated with efficiency and respect. Waited for my car in their comfortable lounge and left happy and satisfied. More

Excellent service and personal attention!Johnny K is the Excellent service and personal attention! Johnny K is the best! All personal are very interested in assisting me. Show room and facilities are clean Excellent service and personal attention! Johnny K is the best! All personal are very interested in assisting me. Show room and facilities are clean and comfortable. More

I brought my 2013 GLK for a safety recall service. The service was terrific and professional. As usual my service consultant Johnny Kartsonis had my loaner car ready and I got my car back at the promised service was terrific and professional. As usual my service consultant Johnny Kartsonis had my loaner car ready and I got my car back at the promised time. Would recommend this service dept. every time. More

The scheduling and drop off process was very frustrating. Most importantly the disrespectful treatment of the service advisor. Totally goes against their target of 5 star rating. Most importantly the disrespectful treatment of the service advisor. Totally goes against their target of 5 star rating. More

Definitely enjoy bringing my GLS here and was in for a recall repair where Matt Hoover was very accommodating and provided an answer to all my absurd questions regarding the features and aesthetics of my recall repair where Matt Hoover was very accommodating and provided an answer to all my absurd questions regarding the features and aesthetics of my vehicle. Thanks Matt and I am finally comfortable with the service department of a dealership for once! More

Last week I brought in our 2014 GLK for a recall on the Takana air bag issue. I stupidly arrived the day before my appt., but TJ the Service Manager kindly squeezed me into the schedule, and also took car Takana air bag issue. I stupidly arrived the day before my appt., but TJ the Service Manager kindly squeezed me into the schedule, and also took care of another minor recall issue that I had somehow missed. He and Maggie provided me a ride home, so that I could return at the end of the work day to pick up the car. And it had been washed! TJ is a real gentleman, and Maggie was also very professional and friendly. More

Best customer service of any dealership we've ever worked with. That's why we keep coming back. Very happy to be part of the MB family. with. That's why we keep coming back. Very happy to be part of the MB family. More

The dealership always seems to do an outstanding job. Cody was great this time and quite a gentleman. Service was quick enabling me to get on my way. Cody was great this time and quite a gentleman. Service was quick enabling me to get on my way. More