Mercedes-Benz of Kansas City South - Service Center

As I have become accustomed to, friendly good quality service by Johnny and the team. Very consistent and cognizant of valuing my time. Only took a few minutes to drop of the loaner, review the work and service by Johnny and the team. Very consistent and cognizant of valuing my time. Only took a few minutes to drop of the loaner, review the work and drive off. More

Extremely satisfy with my service advisor Matt, Matt did an excellent job keeping me inform every step of the way. I received a text when my car was ready for pickup, upon my arrival my car was inside the g an excellent job keeping me inform every step of the way. I received a text when my car was ready for pickup, upon my arrival my car was inside the garage waiting for me to arrive. This was a pleasant surprise considering it was snowing. More

Great Team from start to finish.Love the time in Great Team from start to finish. Love the time in explaining with detail. Feel confident in my continual care. Thanks to all there!! Connie T. Great Team from start to finish. Love the time in explaining with detail. Feel confident in my continual care. Thanks to all there!! Connie T. More

Am very excited to have a service advisor like Matthew he is a person who has alot off experience thank you Mercedes of Kansas for have him there is a person who has alot off experience thank you Mercedes of Kansas for have him there More

Overall a fantastic experience, great staff and service. My assigned service manager was very professional and addressed any questions I had immediately. The bonus is a very comfortable and well stocked My assigned service manager was very professional and addressed any questions I had immediately. The bonus is a very comfortable and well stocked lounge! More

Got an unexpected flat tire and had to have car towed to my dealership. It ended up being a good thing. On the lift they found transmission leak and bracket fir transmission was rotted Everything was repa my dealership. It ended up being a good thing. On the lift they found transmission leak and bracket fir transmission was rotted Everything was repaired and car returned spotless, and I could not be more satisfied with how she drives now. Thank you Cody for making sure my drive is safe and smooth 👌 More

Mercedes Benz of Kansas City sets a very high standard for automobile servicing and customer confidence/satisfaction. I appreciated Matt Hoover for his professionalism, knowledge and patience, Well done for automobile servicing and customer confidence/satisfaction. I appreciated Matt Hoover for his professionalism, knowledge and patience, Well done across the board! More

I always have 5 star service at this dealership. They really know what GREAT customer service looks like. TJ handles things professionally with kindness I always get my car service upon mileage mileston really know what GREAT customer service looks like. TJ handles things professionally with kindness I always get my car service upon mileage milestone and I've also had other work performed on my car. Each time I have a loaner ready when needed, service completed in timely fashion and quality is high. More

As always, excellent and professional service. This was an annual maintenance service. The battery and wipers were replaced. The GPS updated. All items accomplished under warranty. an annual maintenance service. The battery and wipers were replaced. The GPS updated. All items accomplished under warranty. More

Mercedes Benz of Kansas City provides exceptional quality and expedient service. I am pleased with how they handled my urgent situation with professionalism and grace. and expedient service. I am pleased with how they handled my urgent situation with professionalism and grace. More