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Mercedes-Benz of Kansas City South - Service Center
Kansas City, MO
536 Reviews
536 Reviews of Mercedes-Benz of Kansas City South - Service Center
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February 06, 2021
Great service at Mercedes! I work with Johnnie Kartsonis and he is always on it. He sends texts to keep me updated with the service. Wonderful experience! and he is always on it. He sends texts to keep me updated with the service. Wonderful experience! More
by dswinney111
Employees Worked With
John Kartsonis
February 05, 2021
The service department is friendly. They have always had may car ready when they say. The waiting room is clean and comfortable. I recently bought new tires from them and then we I got a hole in one of the may car ready when they say. The waiting room is clean and comfortable. I recently bought new tires from them and then we I got a hole in one of the tires, they did a great job of taking care of it and replacing it with minimal cost to me. More
by jennyn
Employees Worked With
Cody, John Dolittle
February 05, 2021
The service department is very friendly & efficient. They follow thru on everything they say. I have never been dissatisfied or disappointed. My car is always ready when they say it would be. My service cont follow thru on everything they say. I have never been dissatisfied or disappointed. My car is always ready when they say it would be. My service contact is Jonny Kartonis & he is terrific, More
by Jmukharji
Employees Worked With
Jonny Kartonis
February 04, 2021
MERCEDES Benz of KC always gives personal, prompt and professional device whether you’re looking to buy-See Ralph-He’s my favorite and is always available to help with even the smallest issue or answer a professional device whether you’re looking to buy-See Ralph-He’s my favorite and is always available to help with even the smallest issue or answer any question-and service is excellent-I like Cody-if you’re in a rush-He’s on it! More
by greenrichardson
Employees Worked With
Cody Young
February 03, 2021
A model to which automobile dealerships should aspire. In and out in about an hour as promised. Cody Young was terrific. Great accommodations in the customer service lounge. Never leave disappointed. and out in about an hour as promised. Cody Young was terrific. Great accommodations in the customer service lounge. Never leave disappointed. More
by larryer45
Employees Worked With
Cody Young
January 27, 2021
Always a great experience at MB of KC. Matt Hoover always goes above and beyond and I know I can trust him, which is extremely important when it comes to maintaining my S550 in its “Best or Nothing” c always goes above and beyond and I know I can trust him, which is extremely important when it comes to maintaining my S550 in its “Best or Nothing” condition! Cheers to Matt and the peace of mind he provides! More
by miwooll
Employees Worked With
Matt Hoover
January 22, 2021
I took my SL550 in for a simple MO inspection. The waiting room offered drinks and snacks and good WIFI. The inspection was done quickly and they gave me a free car wash. Great experience. Cody took v waiting room offered drinks and snacks and good WIFI. The inspection was done quickly and they gave me a free car wash. Great experience. Cody took very good care of me. More
by jeffhuggs
Employees Worked With
Cody
January 22, 2021
Always a great experience at MB of KC. My Service Representative, Matt Hoover is very professional and handles all our service needs in a timely manner. Matt takes care of everything so we don’t have Representative, Matt Hoover is very professional and handles all our service needs in a timely manner. Matt takes care of everything so we don’t have to worry when we bring our vehicle in for service More
by D Maddox
Employees Worked With
Matt Hoover
January 21, 2021
Everything as promised or better. The whole operation is upbeat and very friendly and efficient. Mercedes Benz of Kansas City is really a pleasure to deal with. upbeat and very friendly and efficient. Mercedes Benz of Kansas City is really a pleasure to deal with. More
by GV
Employees Worked With
Matt Hoover
January 17, 2021
Matt Hoover did a great/timely job of coordinating service and completion expectations. His attention and the quality of service rendered at MB of KC is why I will not go anywhere else! You can trus service and completion expectations. His attention and the quality of service rendered at MB of KC is why I will not go anywhere else! You can trust Matt! More
by HDS
Employees Worked With
Matt Hoover
