Mercedes-Benz of Kansas City South - Service Center

John Kartsonis got me in the same day when my GLC300 needed a new battery due to the severe cold weather. They have an excellent service department. needed a new battery due to the severe cold weather. They have an excellent service department. More

Matt Hoover took great care of my service needs! I was in a time crunch and he went above and beyond to get my car serviced and ready to go in plenty of time for my meeting. His effort to go above and be in a time crunch and he went above and beyond to get my car serviced and ready to go in plenty of time for my meeting. His effort to go above and beyond was truly appreciated! More

Service Advisor, A. Altaji is professional and is very helpful. Car service is fast and excellent Charges are reasonable for a dealership Dealership is very friendly and clean helpful. Car service is fast and excellent Charges are reasonable for a dealership Dealership is very friendly and clean More

Once again, I have to sing the praises of John Kartsonis. Not only has he made himself available time and again with my endless questions through email communications but was quick to diagnose and guide in t Not only has he made himself available time and again with my endless questions through email communications but was quick to diagnose and guide in the most recent repair. Although I am still in sticker shock for another one of these costly repairs, Johnny and the team and MBKC have always treated me professionalism. More

Fast and professional and friendly service from TJ as usual! Thank you for putting the side driver mirror back together after my “little accident” We appreciate the quality of your teams work. usual! Thank you for putting the side driver mirror back together after my “little accident” We appreciate the quality of your teams work. More

John Kartsonis and team MB star technicians are stellar professionals from tech rep to shop floor. John kept me informed of repairs, watch items and partnered with USAA to ensure the entire claim process professionals from tech rep to shop floor. John kept me informed of repairs, watch items and partnered with USAA to ensure the entire claim process and repairs were professionally complete. Thanks again. Highly recommend. More

Needed a new battery, they got me in on the same day and I was there less than an hour. Very good customer service, great waiting area. I was there less than an hour. Very good customer service, great waiting area. More

Extremely happy with the quality of customer service. Lisa made it a completely stress free visit. I will definitely return for services in the future. Lisa made it a completely stress free visit. I will definitely return for services in the future. More

Great service! Matt and Johnny provided excellent customer support and kept me informed throughout the process. Loaner was ready as promised with all paperwork completed. Bought our GLE350 here and customer support and kept me informed throughout the process. Loaner was ready as promised with all paperwork completed. Bought our GLE350 here and will go nowhere else for service. More

Satisfied with service and courtesy received from T.J. His personal and professional attention is appreciated. He Was available for question and concern and his prompt response T.J. His personal and professional attention is appreciated. He Was available for question and concern and his prompt response More