Mercedes-Benz of Kansas City South - Service Center
Kansas City, MO

537 Reviews of Mercedes-Benz of Kansas City South - Service Center
Routine service and check a couple things on the wife’s 8 year old SL550. TJ took great care of us once again. He is prompt, proactive, professional, and has a very nice personality in our conversations. year old SL550. TJ took great care of us once again. He is prompt, proactive, professional, and has a very nice personality in our conversations. Everything was done as promised and on time at the dealership. The car was returned clean and ready to go. Thanks TJ! More
My experience was great Tj was helpful up front with what was needed. First time ever owning a Mercedes I've did a little research and here others complaining about the cost. Tj reminded me of the ride tha was needed. First time ever owning a Mercedes I've did a little research and here others complaining about the cost. Tj reminded me of the ride thanks. More
Tj always helpful, never tries to sell tires or services until we are sure we need to something. Never any pressure, always helpfull in arranging transportation (if needed) and is flexible on when I should until we are sure we need to something. Never any pressure, always helpfull in arranging transportation (if needed) and is flexible on when I should bring in the car or SUV. He is also very knowledgeable about the cars. Waiting lounge is very good. The entire dealership is always clean and professional in appearance. I like the cars and I like the service!! More
The service here is A1! From Matt my service guy to the fellas assisting with loaners and my vehicle. Everyone was very nice and acknowledged me right away. fellas assisting with loaners and my vehicle. Everyone was very nice and acknowledged me right away. More
Dealt with Matt Hoover this time and John Doolittle prior overall no complaints. Great service there the atmosphere is good. Impressed thus far keep up the good work! overall no complaints. Great service there the atmosphere is good. Impressed thus far keep up the good work! More
The service department always delivers on time, estimated cost and professionalism. Matt Hoover always does a great job with servicing my car. He is very polite, professional and always keeps me informed. cost and professionalism. Matt Hoover always does a great job with servicing my car. He is very polite, professional and always keeps me informed. More
There are so many good things that set this dealership apart. Among my favorites are:keeping promises made to clients, service advisors always thorough explaining whatever services needed to be done and d apart. Among my favorites are:keeping promises made to clients, service advisors always thorough explaining whatever services needed to be done and deliver on time. Capable technicians and excellent quality job. Once problems are fixed you can be rest assured that it is done properly and accordingly. Last but not least, ease of scheduling service. More
Very friendly and extremely professional. I drive my Sprinter van round the country and have every confidence that the garage will make sure it’s ready for the road. Sprinter van round the country and have every confidence that the garage will make sure it’s ready for the road. More