Mercedes-Benz of Kansas City South - Service Center

Service here is above and beyond. In goods hands always with John Doolittle. Excellent communication, great overview of issues and solutions. Amazing team work overall. with John Doolittle. Excellent communication, great overview of issues and solutions. Amazing team work overall. More

I've had multiple positive experiences with the Service Department on my MercedesBenz. Service Advisor Johnny Kartsonis is a true professional. Highly recommended for your next service. Department on my MercedesBenz. Service Advisor Johnny Kartsonis is a true professional. Highly recommended for your next service. More

Absolutely hands-down the best service. The service professionals are always polite, knowledgeable and accommodating. The facility is clean and welcoming. The best in KC. professionals are always polite, knowledgeable and accommodating. The facility is clean and welcoming. The best in KC. More

Set up appointment for recall work with John Kartsonis. He was friendly, knowledgeable & very helpful. Upon arrival @ appointment was greeted & helped quickly. T.J Altaji Went over recall & we requested He was friendly, knowledgeable & very helpful. Upon arrival @ appointment was greeted & helped quickly. T.J Altaji Went over recall & we requested some additional service work & he was most helpful. The waiting room was nice & comfortable. Very pleased with Mercedes-Benz of Kansas City. More

Super clean, super organized, very upbeat, positive vibe from the place and the people. Repair was done expertly and timely. John did a great job getting everything taken care of from the place and the people. Repair was done expertly and timely. John did a great job getting everything taken care of More

A very smooth and completed appointment. Great communication before the schedule service and after the recall service. Johnny let us know what they did. Today communication before the schedule service and after the recall service. Johnny let us know what they did. Today More

The Dealership is awesome. I have nothing but great things to say about the Employees and the Dealership. I was concerned about at least 3 customers waiting in the customer lounge not wearing masks. things to say about the Employees and the Dealership. I was concerned about at least 3 customers waiting in the customer lounge not wearing masks. It is clearly marked on all doors that masks must be worn in the Dealership. More

Always a great place. Service department is excellent. From the service drive to the lounge everything is in place and works smoothly. Very nice loaner car was ready upon arrival. Service (a recall) wa From the service drive to the lounge everything is in place and works smoothly. Very nice loaner car was ready upon arrival. Service (a recall) was accomplished swiftly and on time. Nice lounge and facilities. Very nice dealership. Excellent, friendly, helpful staff. Thanks. More

Friendly & helpful. Cody in the service department is great to work with. Very efficient & honest with what your car needs. I recommend him as a technician. great to work with. Very efficient & honest with what your car needs. I recommend him as a technician. More

Routine service and check a couple things on the wife’s 8 year old SL550. TJ took great care of us once again. He is prompt, proactive, professional, and has a very nice personality in our conversations. year old SL550. TJ took great care of us once again. He is prompt, proactive, professional, and has a very nice personality in our conversations. Everything was done as promised and on time at the dealership. The car was returned clean and ready to go. Thanks TJ! More