Mercedes-Benz of Kansas City South - Service Center

The customer service was outstanding. TJ was very kind and helpful my service. I would recommend him to anyone that has a need for service. and helpful my service. I would recommend him to anyone that has a need for service. More

Lisa, was great to work with through the entire process of having my windshield replaced! It was an insurance claim, which was originally going to put me with a refurbished windshield for my brand new car. of having my windshield replaced! It was an insurance claim, which was originally going to put me with a refurbished windshield for my brand new car. When I reached out to her, she led me in the right direction of getting a comparable one that I originally had. She answered all of my questions and took care of me the whole way through. I look forward to working with her again. More

Mercedes-Benz of Kansas City done an excellent job on my car at the dealership that I can trust I would most definitely go there again also make them a designation for family and friends car at the dealership that I can trust I would most definitely go there again also make them a designation for family and friends More

TJ is the best advisor. I love working with him. My car is always taken care of in a timely manner and customer service is superb. is always taken care of in a timely manner and customer service is superb. More

I BROUGHT MY C280 IN FOR A RECALL ISSUE AND AND A SAFETY INSPECTION. GREAT SERVICE AND TIMELY. MY SERVICE ADVISOR IS ALWAYS COURTEOUS AND HELPFUL. INSPECTION. GREAT SERVICE AND TIMELY. MY SERVICE ADVISOR IS ALWAYS COURTEOUS AND HELPFUL. More

Very efficient and timely service. My car was and when promised and the service completed right on time! TJ is my service advisor and he is the best. I have his number to call anytime I have a question. T promised and the service completed right on time! TJ is my service advisor and he is the best. I have his number to call anytime I have a question. This dealer is the best service I’ve ever had on my Mercedes. More

Matt was very courteous and helpful. Service contract was performed on 10,000 mile service. Work was completed ahead of scheduled time and there were no call back issues. Thank You. was performed on 10,000 mile service. Work was completed ahead of scheduled time and there were no call back issues. Thank You. More

As in the past, my experience yesterday was exemplary. Had an appointment for routine maintenance which was told would take about an hour .... turned out to be barely 45 minutes ! Quick check in and ser Had an appointment for routine maintenance which was told would take about an hour .... turned out to be barely 45 minutes ! Quick check in and service. Matt took the initiative to give my car a look over and discovered a tire problem. Ordered up a new one and I returned in the afternoon to have it installed ...... in just 20 minutes. Service here is professional and quick! More

Very pleased with service experience. John Doolittle provided helpful information and advice in a friendly manner. Work performed efficiently and as requested. Appointment was easy to make. Intend to re provided helpful information and advice in a friendly manner. Work performed efficiently and as requested. Appointment was easy to make. Intend to return for future service needs. More

Yea, no. I was here for 4 hours for a scheduled oil change, windshield wiper replacement, and replacement of an antifreeze cap. There is no way it should have taken that long. Highly disappointed. Alth change, windshield wiper replacement, and replacement of an antifreeze cap. There is no way it should have taken that long. Highly disappointed. Although the ppl were very nice. That’s a plus! More