Mercedes-Benz of Kansas City South - Service Center

Wonderful service center with excellent customer service! TJ and the staff were awesome! Keep up the Good work TJ and the staff were awesome! Keep up the Good work More

Excellent service and very pleased with Matt Hoover. He did a great job !! Very pleased with outcome . did a great job !! Very pleased with outcome . More

First Mercedes. first service. My salesman, Max, saw a small scratch on luggage rack caused by delivery truck and insisted they wanted to replace it. Matt, in service department took care of me in a f small scratch on luggage rack caused by delivery truck and insisted they wanted to replace it. Matt, in service department took care of me in a friendly and profession manner. I'm not use to such care and security, when it comes to car dealerships. I'm comfortable here. More

Service, as usual is exceptional. My questions are answered and my car is kept in great shape. And this time the fee was less than expected! The loaner car is also appreciated Thank you answered and my car is kept in great shape. And this time the fee was less than expected! The loaner car is also appreciated Thank you More

John Kartsonis tries to get problems taken care of as quickly possible in a time when dealerships are overwhelmed with limited availability of supplies from manufacturers. quickly possible in a time when dealerships are overwhelmed with limited availability of supplies from manufacturers. More

We had an unusual request for customizing our Sprinter/Winnebago REVEL with a new suspension package for off-road, new front & rear bumpers with winch and LED lighting, skidplates, and SS exhaust Sprinter/Winnebago REVEL with a new suspension package for off-road, new front & rear bumpers with winch and LED lighting, skidplates, and SS exhaust. I never would have dreamed they would take on this task. Johnny Kartsonis and the Sprinter shop manager, Jacob, worked together to get this done in the most professional way with so much attention to detail. Never have I been associated with anyone better than Johnny and Jacob! My hat is off to you two! Thank you so very much!!! Jim Hittle More

Pays attention to details, John Kartsonis is always professional, friendly, and very knowledgeable of the brand. My 2008 C300 runs like a new car, thanks John. professional, friendly, and very knowledgeable of the brand. My 2008 C300 runs like a new car, thanks John. More

Professional, on time, honest and very satisfied! I let someone borrow my diesel and they put unleaded in it. I was shocked at how fast the dealer handled everything. someone borrow my diesel and they put unleaded in it. I was shocked at how fast the dealer handled everything. More

Usually I work with Johnny Kartsonis who is tops. On this particular day he was full up and Cody Young stepped up and serviced my car. I’m glad that Cody is now a service advisor he’s worked really hard and particular day he was full up and Cody Young stepped up and serviced my car. I’m glad that Cody is now a service advisor he’s worked really hard and deserves the position. Now I am extra comfortable in knowing that if Johnny is not there to help me Cody is. Of course there is no other place I would have my car serviced in Mercedes-Benz of Kansas City. More