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Mercedes-Benz of Kansas City South - Service Center

Kansas City, MO

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536 Reviews

536 Reviews of Mercedes-Benz of Kansas City South - Service Center

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August 27, 2021

Had a problem just before we were leaving for vacation, John K was amazing, had our parts sent next day air and had us back on the road. Thank you John, Greg P More

by Greg P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kartsonis
Oct 20, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your business and your review, we are happy to have you as a customer.

August 26, 2021

My winnebago view is always serviced at this dealer…they are great! Johnny in sprinter service is top of the line. He’s simply the best! More

by Mlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 20, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your business and your review, we are happy to have you as a customer.

August 23, 2021

Great customer experience for me since 2014. I was in for routine service and out within an hour with a washed and vacuumed car. Thanks. More

by twingirlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 20, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your business and your review, we are happy to have you as a customer.

August 20, 2021

11 year service for my S550 - checked in service department at 7:01 AM, checked out with service performed along with complimentary wash/vacuum at 8:03 AM. Remarkable. More

by nanmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Young
August 20, 2021

Excellent service by Lisa and Cody on both our vehicles. We arrived early for service appointment and Cody jumped in and assisted until Lisa freed up. Overall very satisfied with service at MB of KC. More

by Tmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa and Cody and John
August 20, 2021

We have had our Sprinter in for maintenance for the past three years. John Doolittle, John Kartsonis, and their crew are wonderful to work with. Our most recent visit was for a mandatory emissions recall. W More

by Cooper2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doolittle, John Kartsonis
August 19, 2021

Excellent service department as usual my guys since 2009 and life is good! Quick but thorough service and individual attention like I am the only one 💟 More

by KAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
August 17, 2021

My Sprinter required a mandatory Emissions recall procedure and Johnny Kartsonis, as always, treated my queries and questions with respect and with excellent communication. I was able to leave the v More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kartsonis, Lisa Graham
August 12, 2021

I have been here twice for recalls and both times the fixes didn't take as long as anticipated and that is much appreciated. More

by nancyshea.shea8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kartsonis
Aug 12, 2021 -

nancyshea.shea8 responded

Thank you

Aug 12, 2021 -

nancyshea.shea8 responded

Thank you

August 11, 2021

TJ was fantastic to work with, was able to get all the work completed and more. Please! Thank the service department for a job well done! More

by Phil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TJ Altaji
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