Mercedes-Benz of Kansas City South - Service Center

Excellent Service. Device that I expect from this brand. I would recommend this brand and team to others. I would recommend this brand and team to others. More

Johnny was able to get my Sprinter in and out faster than I could have hoped for. We had trouble with the emissions system. There was a recall and some other compounding issues, but I was back on the road wi I could have hoped for. We had trouble with the emissions system. There was a recall and some other compounding issues, but I was back on the road without missing a beat. More

We were traveling in our RV and it lost power. Even though they had a very busy service schedule the Sprinter service manager Johnny Kartsonis greeted us cheerfully and worked us in to their schedule. though they had a very busy service schedule the Sprinter service manager Johnny Kartsonis greeted us cheerfully and worked us in to their schedule. The problem was Intermittent and required multiple test drives to diagnose the problem. After repair Johnny personally did a thorough extended test drive to verify the problem was resolved. Excellent service delivered with a smile. Advise anyone to use this dealership More

As usually my overall experience was excellent TJ's customer service is constantly unbeatable. From a loyal customer, keep up the outstanding work. I'm a happy customer customer service is constantly unbeatable. From a loyal customer, keep up the outstanding work. I'm a happy customer More

Excellent Service as usual! Cody is always professional and a pleasure to work with. My car was serviced in a timely manner. Thank you for your outstanding service! and a pleasure to work with. My car was serviced in a timely manner. Thank you for your outstanding service! More

Upon arrival you are quickly greeted and needs met! I am impressed with the amount of available staff and their knowledge. My disappointment is the time to book an appointment for service. They are swamped. impressed with the amount of available staff and their knowledge. My disappointment is the time to book an appointment for service. They are swamped. It took 2 months to schedule a service appointment More

T.J. was awesome. I did not have to wait long I needed a new battery. My car was washed after the service. The wait area was clean. new battery. My car was washed after the service. The wait area was clean. More

I was in for a routine service call and TJ kept me informed and the car was ready on time as promised and cleaned too! informed and the car was ready on time as promised and cleaned too! More

Great customer experience as for servicing my vehicle. I was in for routine service and out within an hour with a washed and vacuumed car. Great experience! was in for routine service and out within an hour with a washed and vacuumed car. Great experience! More

I was very pleased with my visit. All I got done was a recall, but Matt made my experience wonderful. I'm glad to be a part of the Mercedes family. recall, but Matt made my experience wonderful. I'm glad to be a part of the Mercedes family. More