Mercedes-Benz of Kansas City South - Service Center

Lisa did a great job keeping me informed about my issues and did what it took to get our car back in a reasonable time. I really appreciate the transportation service they made it easier on me no one likes and did what it took to get our car back in a reasonable time. I really appreciate the transportation service they made it easier on me no one likes to have several things wrong with their Mercedes, but they made it as stress-free as possible.. Also I want to mention both gentleman that handled transportation for me were very nice and very polite and overall I was treated with a lot of consideration of my needs. Thank you! More

Matt is my service consultant everything is always perfect from start to finish! Thank you so much for making it easy. perfect from start to finish! Thank you so much for making it easy. More

I went in for a scheduled maintenance appointment. When I arrived, At a minimum wait and I'll staff there was very courteous. A great atmosphere arrived, At a minimum wait and I'll staff there was very courteous. A great atmosphere More

From appointment setting to drop off to communications about needed repair to pickup was outstanding service. about needed repair to pickup was outstanding service. More

Excellent service from beginning to end. Cody was very helpful. The car was returned clean and service was completed quickly. helpful. The car was returned clean and service was completed quickly. More

Great staff with great experience and willing to help and advise through the maintenance process. advise through the maintenance process. More

No issues with the team here. Always keep you updated during the work being done. Nice place to sit if you stay while doing job. T.J. was who I am assigned too now. I like the fact that you keep the sam during the work being done. Nice place to sit if you stay while doing job. T.J. was who I am assigned too now. I like the fact that you keep the same service person unless they move on to a different role. More

Mercedes Benz of Kansas City is responsive to your needs and concerns as a client and will go above and beyond to make sure you are 100% satisfied with your purchase and/or services provided. Dr. ADS and concerns as a client and will go above and beyond to make sure you are 100% satisfied with your purchase and/or services provided. Dr. ADS More

Always excellent service. The shop is busy so get your appointment in early or you may go beyond your service plan mileage. Service advisors always helpful and efficient. appointment in early or you may go beyond your service plan mileage. Service advisors always helpful and efficient. More