Mercedes-Benz of Kansas City South - Service Center

As always, Matt was a pleasure to do business with. The repairs were completed on time and worked perfectly. repairs were completed on time and worked perfectly. More

TJ was very professional and fair. They were able to address all of my issues. address all of my issues. More

Matt Hoover took care of our service needs and was incredible to work with. His dedication to customer service is unparalleled. incredible to work with. His dedication to customer service is unparalleled. More

I have purchased several vehicles form MB-KC. Customer care is always exceptional. Cars have always been returned is excellent condition with all service or warranty work complete. Particular shout out care is always exceptional. Cars have always been returned is excellent condition with all service or warranty work complete. Particular shout out to my Service Representative,Matt. More

Lisa Graham was wonderful along with everyone else I talked to at the dealership. The work was efficient and complete before the assumed date. talked to at the dealership. The work was efficient and complete before the assumed date. More

Lisa Graham personified the Mercedes-Benz experience. She presented as high energy, efficient, communicative, technically proficient, and offered sound advice and solutions. Lisa exceeded all expectati She presented as high energy, efficient, communicative, technically proficient, and offered sound advice and solutions. Lisa exceeded all expectations and provided the service advisor equivalent to driving a luxury sports car and made it seem effortless. My SL550 was returned to me better (and cleaner) than ever and is always a joy to drive. The loaner vehicle nicely showcased some new must-have technological advances. More

Thank you for giving me the opportunity to comment on the outstanding service I have received from KC Mercedes over the the past 8 years. Everyone who works there is kind, courteous and extremely knowledgea outstanding service I have received from KC Mercedes over the the past 8 years. Everyone who works there is kind, courteous and extremely knowledgeable. Specifically, I have interacted most consistently with Johnny K he is an excellent representative of the Mercedes Benz brand in all areas. More

Excellent service all around from checking in and getting the loaner vehicle to checking out. TJ Altaji was wonderful to work with he kept me updated made me feel at ease. the loaner vehicle to checking out. TJ Altaji was wonderful to work with he kept me updated made me feel at ease. More

Took my MB S550 for a 10-Point Check prior to. long trip. My Service Advisor Johnny Kartsonis took it in and lo and behold during the check found a nail in RR tire which was fixed promptly. This is what make My Service Advisor Johnny Kartsonis took it in and lo and behold during the check found a nail in RR tire which was fixed promptly. This is what makes this dealership my favorite! More