Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great Experience all the way around! I have worked with Matt Hoover on multiple occasions. He is great and takes care of his customers with a sense of urgency. He is great! I have worked with Matt Hoover on multiple occasions. He is great and takes care of his customers with a sense of urgency. He is great! More
Top Notch Service I have had nothing but great, outstanding service at MB. From the day I bought my E350, I have had the best of service and assistance. From Ralph to M I have had nothing but great, outstanding service at MB. From the day I bought my E350, I have had the best of service and assistance. From Ralph to Matt, I cannot day enough about this dealership. I live up by the KCI and it is worth the drive to get my car serviced at this location. More
Great Service I am very pleased with the way I am treated. They fixed my left side mirror in minutes after I just turned up. My recent service appoint with Matt cou I am very pleased with the way I am treated. They fixed my left side mirror in minutes after I just turned up. My recent service appoint with Matt couldn’t have gone better. More
The staff provided great customer service. Service Advisor is very friendly, knowledgeable and ensure your vehicle is properly serviced in accordance with Mercedes Benz recommendations and main Service Advisor is very friendly, knowledgeable and ensure your vehicle is properly serviced in accordance with Mercedes Benz recommendations and maintenance standards. A very professional service department. More
Matt Hoover/John Doolittle and Team are always A pleasure! I have had my 2017 C43 Serviced there since I bought it June of 2017. Always an Great Experience. The whole experience is always great from the Serv I have had my 2017 C43 Serviced there since I bought it June of 2017. Always an Great Experience. The whole experience is always great from the Service Drive Reps to the Service Writer. Thank you so much! More
My ML 350 had a recall on a steering column bolt. Matt was the service rep that helped me with this issue. I dropped my car off early in the AM and was told it would take most of the day to fix the issue. was the service rep that helped me with this issue. I dropped my car off early in the AM and was told it would take most of the day to fix the issue. Matt was very efficient and pleasant to work with. He kept me updated about the progress as well. Very politely perdon More
The service department is exceptional and patient with explaining repair options and clearly the costs. John the manager is involved with the process on every vehicle, and you can tell he truly cares abo explaining repair options and clearly the costs. John the manager is involved with the process on every vehicle, and you can tell he truly cares about the customer. Thank you Mercedes of KC More
I have had my cars serviced at this dealership and all experience with my service advisor Matt Hoover and the employees has been excellent. Highly recommend this dealership. experience with my service advisor Matt Hoover and the employees has been excellent. Highly recommend this dealership. More