Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Kansas City South
Kansas City, MO
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 838 reviews
February 07, 2020
I wouldn’t even consider anyone else servicing my car. The service advisors, technicians, mechanics and staff are professional in a spotless customer friendly facility. The service advisors, technicians, mechanics and staff are professional in a spotless customer friendly facility. More
by eightpaws
Employees Worked With
Johnny Kartsonis is the Best!
February 04, 2020
Excellent!!! I love the Mercedes-Benz dealership of Kansas City. They are friendly, very helpful, thorough, & easy to deal with..... I would highly recommend thi I love the Mercedes-Benz dealership of Kansas City. They are friendly, very helpful, thorough, & easy to deal with..... I would highly recommend this dealership to anyone!!! More
by sthorne2
Employees Worked With
John Dolittle is my rep.
February 01, 2020
Excellent service, John Doolittle awesome as always as well as the rest of the staff/team, very professional and great customer service, I thank you! well as the rest of the staff/team, very professional and great customer service, I thank you! More
by Lee Cason
Employees Worked With
John Doolittle
January 31, 2020
Superb service and attention My 2017 E 300 sedan was due for service A1. It was easy to schedule a loaner car for the day along with the service visit. Worked with Matt Hoover a My 2017 E 300 sedan was due for service A1. It was easy to schedule a loaner car for the day along with the service visit. Worked with Matt Hoover and John Doolittle and both were extremely personal, professional and helpful. The service work was done very well and my car was returned in great shape and very clean. Would highly recommend MB-KC to anyone. More
by dhenley
Employees Worked With
Matt Hoover, John Doolittle
January 30, 2020
First Class service for a First Class Mercedes! In my opinion, KC MB exceeds the Mercedes standard.for service and facility. Professionals run this organization and it shows. John took great care of In my opinion, KC MB exceeds the Mercedes standard.for service and facility. Professionals run this organization and it shows. John took great care of me and my CLS 550. He in briefed me and kept me appraised of what was needed. KC MB provided me with a brand new loaner. Upon completion of the service, John debriefed me on what was done and the charges. KC MB’s staff and facilities are First Class in every respect. Definitely an 11 on a 10 point scale. More
by Johncolomy
Employees Worked With
John Doolittle
January 29, 2020
Great customer service This is my 4th trip for service at the Mercedes-Benz of KC and I could not be happier. Their customer service is A+ and I feel they do a wonderful job This is my 4th trip for service at the Mercedes-Benz of KC and I could not be happier. Their customer service is A+ and I feel they do a wonderful job of performing whatever maintenance I need done on my SL550. Since I have lived in several states since purchasing my car compared to other dealerships I have used they are very reasonable in price also. Highly recommend. More
by jmrshopper22
Employees Worked With
Matt Hoover
January 29, 2020
Best Possible Service Johnny, a service advisor, is as good as it gets. He discussed my car's needs with me and Daniel from the service shop, and Daniel was very articulat Johnny, a service advisor, is as good as it gets. He discussed my car's needs with me and Daniel from the service shop, and Daniel was very articulate and considerate in his recommendations. My service experience sets the highest standard for others to emulate. Thank you! More
by MB S550
Employees Worked With
Johnny Kartsonis, Daniel Kimmel
January 28, 2020
First service check on my car exactly one year old. Matt was absolutely wonderful!. He and his staff got me in and out the same day.I will not go anywhere else. Thank you. Go Chiefs!!!!!!!! Matt was absolutely wonderful!. He and his staff got me in and out the same day.I will not go anywhere else. Thank you. Go Chiefs!!!!!!!! More
by Jcosentino
Employees Worked With
John Doolittle when I made the appointment and one more guy when I pulled up but do not remember his name.
January 24, 2020
Matt is awesome! Anytime wife brings vehicle in She is promptly helpef and out in a quick fashion. High praise to Matt and the whole service team. promptly helpef and out in a quick fashion. High praise to Matt and the whole service team. More
by philallen880
Employees Worked With
Matt in service. The whole service crew
January 23, 2020
Thorough, professional, and explained everything in detail. Was offered a loaner but was fine waiting in their nice lounge area enjoying snacks and drinks. Highly recommended! detail. Was offered a loaner but was fine waiting in their nice lounge area enjoying snacks and drinks. Highly recommended! More
by stark2261
Employees Worked With
John DoLittle
