Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Michael Harris is a 10 to work with, professional, great communicator and honest. Returned to dealership after four years for an airbag fix. Also, thought I had a lock issue but turned out I did not. Replac communicator and honest. Returned to dealership after four years for an airbag fix. Also, thought I had a lock issue but turned out I did not. Replaced a couple of tires. Was treated with respect and will definitely come back without hesitation to this dealership. A completely different experience from first visit. Huge improvements! More
Mike Harris took such great care of us during our recent experience! He was just super...the staff was equally wonderful on my 3500 dollar repair. The repair was a timing chain. Great service and I trust h experience! He was just super...the staff was equally wonderful on my 3500 dollar repair. The repair was a timing chain. Great service and I trust him/them. Loaner car was swell. Ric Delaney. Kansascity. John Doolittle was also great with advice. More
Superior service TJ was knowledgeable and attentive to details. He make sure my car was repaired and provided back to me clean. I am pleased with the level of servic TJ was knowledgeable and attentive to details. He make sure my car was repaired and provided back to me clean. I am pleased with the level of service i received More
Fantastic Service Would like to say that Matt Hoover is one excellent Service Advisor. He has always been very attentive to me and always gets the job done in ample ti Would like to say that Matt Hoover is one excellent Service Advisor. He has always been very attentive to me and always gets the job done in ample time. Thank you Matt for all the hard work you do to make my experience and great one. I will definitely keep bringing my Mercedes to this location. I definitely recommend you do the same.. Thank You! A. Gasca More
My service advisor was T.J Altaji.Location is close to My service advisor was T.J Altaji. Location is close to home and I get great service. My advisor is very helpful and prompt. Recommend this dealershi My service advisor was T.J Altaji. Location is close to home and I get great service. My advisor is very helpful and prompt. Recommend this dealership and advisor very highly. More
Always well taken care of John always takes very good care of my needs. I can rely on him to be honest, prompt and forthcoming. I never feel pressured or taken advantage of whe John always takes very good care of my needs. I can rely on him to be honest, prompt and forthcoming. I never feel pressured or taken advantage of when dealing with him. More
Cody was very prompt and responsive Basic service and Cody treated me like I was having a major service. Great communication! I would recommend Mercedes Benz of KC to all. Keep up t Basic service and Cody treated me like I was having a major service. Great communication! I would recommend Mercedes Benz of KC to all. Keep up the good work Cody. More
MBKC experience Outstanding service. Prompt, on time when promised, courteous, white glove treatment. I was also very appreciative of their efforts to accommodate m Outstanding service. Prompt, on time when promised, courteous, white glove treatment. I was also very appreciative of their efforts to accommodate my busy work schedule when setting this appointment time. More
Always a great experience from beginning to end. We’ve purchased three vehicles and al of them have been serviced by MBKC exclusively. Wouldn’t have anyone else care for them. purchased three vehicles and al of them have been serviced by MBKC exclusively. Wouldn’t have anyone else care for them. More