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Mercedes-Benz of Kansas City South
Kansas City, MO
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 838 reviews
May 14, 2020
Excellent service, immediately greeted, clean spacious service drive, offered amenities, met time promised, well pleased with service. Would recommend this dealership to my friends/family. service drive, offered amenities, met time promised, well pleased with service. Would recommend this dealership to my friends/family. More
by Kay
Employees Worked With
Chuck Davis, mgr., Johnny, service writer
May 08, 2020
MBKC has been my dealer since 2005 when I purchased my first Mercedes. I have always experienced excellent customer service. TJ is my service advisor. I call him "The Man" because he goes above and bey first Mercedes. I have always experienced excellent customer service. TJ is my service advisor. I call him "The Man" because he goes above and beyond to make whatever my needs are happen. I look forward to bringing my car in for service because I know TJ will take care of me. Thank you for the many years of excellent service 🤗 More
by TammyD
Employees Worked With
TJ
May 08, 2020
Great Customer Service! I brought my E350 in for an airbag recall. The whole process was efficient and seamless. John Doolittle provided me with a loaner and kept in contact I brought my E350 in for an airbag recall. The whole process was efficient and seamless. John Doolittle provided me with a loaner and kept in contact with me until everything was completed. Nice work! More
by LA
Employees Worked With
John Doolittle
May 08, 2020
Great Dealership My GLC 300 was picked up for maintenance service after quick and easy scheduling. It was returned that day washed and shined. Great job to all invol My GLC 300 was picked up for maintenance service after quick and easy scheduling. It was returned that day washed and shined. Great job to all involved! More
by GEN
Employees Worked With
John Doolittle
May 08, 2020
Prompt attention Had a small problem with my license plate bracket of all things. Since I was driving by I just pulled in and asked if a mechanic could look at it. Pre Had a small problem with my license plate bracket of all things. Since I was driving by I just pulled in and asked if a mechanic could look at it. Presto, Johnny, one of the service managers, spent 30 min. replacing it and off I went. Great hands on service. Thank you! More
by johnmenghini
Employees Worked With
Johnny
May 07, 2020
Great Service and Excellent Customer Service! The customer service at Mercedes-Benz was excellent. It was a great experience working with service advisor Johnny Kartonis. Great Job, Thank You ve The customer service at Mercedes-Benz was excellent. It was a great experience working with service advisor Johnny Kartonis. Great Job, Thank You very much! More
by Dmitry V.
Employees Worked With
Johnny Kartonis
May 06, 2020
Excellent experience with our sales rep, managers and receptionists. Car was ready, clean and detailed. Second car purchased at the Kansas City Mercedes dealership. Thank you. receptionists. Car was ready, clean and detailed. Second car purchased at the Kansas City Mercedes dealership. Thank you. More
by Kathleenw
Employees Worked With
Josh Keenen
May 06, 2020
Excellent work. John Doolittle is always great to work with. Car runs perfectly & was immaculate upon delivery. John reviewed the work performed. No issues were found. with. Car runs perfectly & was immaculate upon delivery. John reviewed the work performed. No issues were found. More
by John S.
Employees Worked With
John Doolittle
May 04, 2020
Always great service. Very helpful. I have had scheduled maintenance, warranty and repair work done. The guys shined up my chrome wheels like new. Highly recommended. maintenance, warranty and repair work done. The guys shined up my chrome wheels like new. Highly recommended. More
by Lindsey M.
Employees Worked With
John Doolittle
May 01, 2020
Great Service ! I look forward to years of scheduled maintenance with these folks. Easy going. Warranty work made fast and effortless! This service experience mimics Lexus. maintenance with these folks. Easy going. Warranty work made fast and effortless! This service experience mimics Lexus. More
by cTp
Employees Worked With
Mike
