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Mercedes-Benz of Kansas City South
Kansas City, MO
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 838 reviews
July 07, 2020
By far the best dealership I’ve ever experienced. Most notably impeccable customer service, highest level of professionalism from every team member, and predictably excellent results! 4 years, 2 vehicles notably impeccable customer service, highest level of professionalism from every team member, and predictably excellent results! 4 years, 2 vehicles and zero issues thanks to the customer first company culture and Matt H. my service expert. - Michael Slavin More
by michaelslavin
Employees Worked With
Matt Hoover
July 07, 2020
Great Experience Matt Hoover, in the service department, took great care with getting my car serviced. He had a loaner car ready for us and kept in contact with me. Matt Hoover, in the service department, took great care with getting my car serviced. He had a loaner car ready for us and kept in contact with me. Everyone at the service department was considerate and helpful. They were very well organized and had it down to a science. Appreciated the way we were treated. More
by marymdb18
Employees Worked With
Matt Hoover
July 06, 2020
Great service! Great customer service here. We worked with John Dolittle, and he was friendly and professional. He also went the extra mile and had the spare tire Great customer service here. We worked with John Dolittle, and he was friendly and professional. He also went the extra mile and had the spare tire put back in the trunk (no small thing!), and as I was leaving I noticed the warning center was telling me my left blinker was out, and he ran in to get the bulb to replace it before I left with the car. I will definitely come back here for any needed repairs! More
by karen schleper
Employees Worked With
John Dolittle
July 04, 2020
Brought my Winnebago RV on the 2019 sprinter chassis in for some warranty and initial issues and folks were great! Very accommodating. Johnny in sprinter service is wonderful to work with. Jacob the tech w for some warranty and initial issues and folks were great! Very accommodating. Johnny in sprinter service is wonderful to work with. Jacob the tech was thorough and very knowledgeable. Couldn’t be happier. Great waiting area. More
by coheng01
Employees Worked With
Johnny Kastonis.
July 02, 2020
Always great customer service Each time I take my car in for scheduled maintenance, all of the employees are so kind and serve with a smile. I love that they give you a loaner car Each time I take my car in for scheduled maintenance, all of the employees are so kind and serve with a smile. I love that they give you a loaner car so you don't have to wait for your vehicle and then they communicate via text to keep you updated on the status of your maintenance. I worked with Matt Hoover this time and he was personable and courteous and got everything taken care of for me. Best of luck to him and his wife on their upcoming first born :) More
by MelRoyal
Employees Worked With
Matt Hoover
June 27, 2020
Cody was great to work with. Explained option & got me out quickly even without an appointment. MBKC is always a great experience. Never have an issue. out quickly even without an appointment. MBKC is always a great experience. Never have an issue. More
by John S.
Employees Worked With
Cody
June 25, 2020
fast and complete It is always a pleasure when I need to have my car serviced at Mercedes-Benz of Kansas City. The facility is clean and organized and the service peopl It is always a pleasure when I need to have my car serviced at Mercedes-Benz of Kansas City. The facility is clean and organized and the service people are both friendly and helpful. My car was completed and cleaned and sanitized and ready for pickup 6 hours which was within the period I requested. I depend on them and they have never let me down. More
by Sundance600
Employees Worked With
John Dolittle
June 24, 2020
Matt is always so nice and helpful! He was able to fit in both of my appointments last minute without any trouble. The dealership also texts you about your which I really like. in both of my appointments last minute without any trouble. The dealership also texts you about your which I really like. More
by Smcable3
Employees Worked With
Matt
June 24, 2020
Matt Hoover was the person I saw on 6/15/2020. Not intimidating nor condescending. Knowledgeable and respectful. Excellent experience for this female ‘Senior’. Ty intimidating nor condescending. Knowledgeable and respectful. Excellent experience for this female ‘Senior’. Ty More
by DiAnn
Employees Worked With
Matt Hoover
