
Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Too long too expensive I took my Mercedes in for an oil change and it took over two hours! My bill was $129 for just an oil change! That is too expensive. I took my Mercedes in for an oil change and it took over two hours! My bill was $129 for just an oil change! That is too expensive. More
Great experience This dealership makes owning a vehicle easy. Great service, every time. They also accommodated me with the friendliest shuttle service to and from my This dealership makes owning a vehicle easy. Great service, every time. They also accommodated me with the friendliest shuttle service to and from my office, keeping me right on schedule! More
Very good service whenever I need assistant for my car. Yesterday it took around 20 min for the oil change. The employees doing their job in a respectful way. Yesterday it took around 20 min for the oil change. The employees doing their job in a respectful way. More
3500 Sprinter Thanks to Johnny and his team. Johnny went above expectation and exceeded my expectations. Constant updates and treated me with priority like I was hi Thanks to Johnny and his team. Johnny went above expectation and exceeded my expectations. Constant updates and treated me with priority like I was his only customer for the day More
Thank you Johnny & Cody!The service I received was Thank you Johnny & Cody! The service I received was excellent! I was in and out in no time. All my car issues were addressed! Great Job! Thank you Johnny & Cody! The service I received was excellent! I was in and out in no time. All my car issues were addressed! Great Job! More
B1 maintenance check I have the greatest respect for the professionalism and responsiveness of John Doolittle. Always informative and timely. He makes it a pleasure to wor I have the greatest respect for the professionalism and responsiveness of John Doolittle. Always informative and timely. He makes it a pleasure to work with your dealership. More
Johnny Kartsonis went above and beyond when getting my Sprinter ready for a big trip. He called and texted several times to keep me informed regarding repairs needed and costs. Everything was done in a ti Sprinter ready for a big trip. He called and texted several times to keep me informed regarding repairs needed and costs. Everything was done in a timely manner. Good job. More
Outstanding Service Matt Hoover, my service rep, Johnny Kartsonis, and Dan the lead technician were able to accurately diagnose and repair my E300. They were thorough, p Matt Hoover, my service rep, Johnny Kartsonis, and Dan the lead technician were able to accurately diagnose and repair my E300. They were thorough, precise and courteous. More
Exceptional Service I can only say Mercedes-Benz of Kansas City, goes above and beyond to take care of you. From the moment you call to make the appointment, the moment y I can only say Mercedes-Benz of Kansas City, goes above and beyond to take care of you. From the moment you call to make the appointment, the moment you drive into the service bay, and the moment you drive off in your serviced car, they are the best. The guys in the service bay are always friendly and take great care of you. Matt, my service rep, is so helpful. He kindly changed my service appt from drop off, to home pick up and back to drop off without batting an eye. During a personal tough time, he helped in any way he could. More
Tj exceptional service!! Tj got me right in and right out with a loaner no waiting what so ever. Had my vehicle fixed in no time. Great place to do business! Tj got me right in and right out with a loaner no waiting what so ever. Had my vehicle fixed in no time. Great place to do business! More