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Mercedes-Benz of Jacksonville
Jacksonville, FL
649 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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649 Reviews of Mercedes-Benz of Jacksonville
June 13, 2018
Outstanding ! Outstanding service and very professional also friendly staff. They take good care of the customers and the vehicles are serviced right and in a exped Outstanding service and very professional also friendly staff. They take good care of the customers and the vehicles are serviced right and in a expedite manner with a wash to follow. More
by World spy
Employees Worked With
John Pelinski
June 11, 2018
We love this dealership! We moved north from Central Florida and were worried this new dealership would not be as good as the one we left...Wrong! It is even better! We've j We moved north from Central Florida and were worried this new dealership would not be as good as the one we left...Wrong! It is even better! We've just got two new cars from them in the past 6 months and in both cases, the buying experience was easy and very fair. There is an excellent free car wash, first class service personnel who have taken care of the two Mercedes we just traded in for over a year now. And a big, big bonus..A wonderful coffee shop where they make you breakfast or lunch on the house. If you live in the area, I highly recommend this dealership. More
by Chuck Wadro
Employees Worked With
Henry, Aaron Mong
June 08, 2018
Friendly and accommodating Will recommend this dealership and spread the good news Love their customers all employees were attentive Need I say more I’ll be back Will recommend this dealership and spread the good news Love their customers all employees were attentive Need I say more I’ll be back More
by talia2005
Employees Worked With
Allison
June 07, 2018
Friendly and helpful staff, good communication. The staff at Orange Park Mercedes Benz have always been very welcoming and accommodating. The facility is always clean and they go out of their way to The staff at Orange Park Mercedes Benz have always been very welcoming and accommodating. The facility is always clean and they go out of their way to provide excellent service and keep the customers informed. More
by Alm
Employees Worked With
Wade Forsyth
June 06, 2018
As always, quick and very pleasant! The experience is always very pleasant and professional. The service was fast, and the waiting area is fantastic! I highly recommend this dealership a The experience is always very pleasant and professional. The service was fast, and the waiting area is fantastic! I highly recommend this dealership and especially the service department. More
by Dennis
Employees Worked With
Kayla Rosa
June 05, 2018
Warranty service Excellent service on work completed, however I’m still awaiting parts to complete a second issue that was to be addressed. Service has always been e Excellent service on work completed, however I’m still awaiting parts to complete a second issue that was to be addressed. Service has always been exceptional though. More
by Carlainjax
Employees Worked With
Tamara
June 05, 2018
Great service Friendly and knowledgeable service rep (Rob Lowe). Will recommend this dealership, also offer military discount, on parts and service. Like the new de Friendly and knowledgeable service rep (Rob Lowe). Will recommend this dealership, also offer military discount, on parts and service. Like the new design of the lounge. More
by E300 fan
Employees Worked With
Rob Lowe
May 14, 2018
Service Great service-Wade explained everything that was going to be done to my car, and provided the price. It was done quickly and efficiently. I am very pl Great service-Wade explained everything that was going to be done to my car, and provided the price. It was done quickly and efficiently. I am very pleased with the dealership. More
by Jags
Employees Worked With
Wade
May 09, 2018
Excellent Service advisor was friendly,courteous and did everything in his power to make the experience exceptional. Mercedes-Benz parts (brake rotors) were ba Service advisor was friendly,courteous and did everything in his power to make the experience exceptional. Mercedes-Benz parts (brake rotors) were back ordered but parts were available via a well known auto parts retailer. I declined those parts based on their pricing and exploitation practices. Fortunately, back ordered parts were received and my service advisor made special arrangements to pick up my vehicle and accommodate my schedule. More
by Gdolison
Employees Worked With
Wade Forsyth and Kayla Rosa
May 04, 2018
Service with a smile Wade Forsyth has assisted me since I purchased this car. He is always friendly, professional, and makes me feel very special. I return to this dealer Wade Forsyth has assisted me since I purchased this car. He is always friendly, professional, and makes me feel very special. I return to this dealership for service because of the personal service I get from Wade. More
by PatC
Employees Worked With
Wade Forsyth
