Mercedes-Benz of Jacksonville

Above and Beyond The service department went above and beyond to fit me in on short notice. I was kept informed about the inspection results, timing of repairs and co The service department went above and beyond to fit me in on short notice. I was kept informed about the inspection results, timing of repairs and cost. Tamera was awesome. More

Service after purchase. Service was great. Wade Forsyth is our service representative and is a pleasure to work with. The waiting area and restroom, (women's), was not as tid Service was great. Wade Forsyth is our service representative and is a pleasure to work with. The waiting area and restroom, (women's), was not as tidy as usual. Sorry unable to rate 5 Stars. More

As always, they go a step beyond Great dealership. Weve bought our two MB's here. Sales are great and really go the extra steps to give you the deal you want. But the service folks Great dealership. Weve bought our two MB's here. Sales are great and really go the extra steps to give you the deal you want. But the service folks go even futher...we are very much satisfied with the service weve gotten from Ted and the whole team. Most recent visit took care of a few maintenance issues. Car feels new again More

Good and fast service I had great service today for my E350. It was fast and efficient. They also did a great job of detailing it. The service advisor was very prompt w I had great service today for my E350. It was fast and efficient. They also did a great job of detailing it. The service advisor was very prompt with her follow-up More

Review service Exceptional Service Person Rob Lowe is ALWAYs helpful, positive, friendly, attentive, and knowledgeable. He ALWSUS returbs calks in a fruendly manner. Exceptional Service Person Rob Lowe is ALWAYs helpful, positive, friendly, attentive, and knowledgeable. He ALWSUS returbs calks in a fruendly manner. He NEVER tells me how and when. He always gives me choices and options. More

Great service ! Nice people , very helpful . Rob was great . Very helpful . Honest . . The experience was pleasant . I was very satisfied . Price seemed fair. All my questions were answered . Sta Rob was great . Very helpful . Honest . . The experience was pleasant . I was very satisfied . Price seemed fair. All my questions were answered . Staff was always very friendly and respectful. More

Great customer service Even though we had to wait longer due to unforeseen issue, I was very satisfied with the service and attention provide to us. Everyone went above and Even though we had to wait longer due to unforeseen issue, I was very satisfied with the service and attention provide to us. Everyone went above and beyond to make the wait pleasant. More

Great service This was a great experience and for the first time in a very long time I didn’t feel insulted be an advisor telling me I needed to do service to my ve This was a great experience and for the first time in a very long time I didn’t feel insulted be an advisor telling me I needed to do service to my vehicle that wasn’t necessary. My Service was done at the Orange Park location More

Recall This service was conducted timely. The services are great and enjoyed coming to this dealership. Best by far. Highly recommend this dealership. Alw This service was conducted timely. The services are great and enjoyed coming to this dealership. Best by far. Highly recommend this dealership. Always enjoy my visits the service is awesome and waiting area is super. Everyone is friendly and greets you with a smile. More

Exceptional Great customer service,awesome facility. I really enjoyed my visit. Always treated with dignity and respect from the time you arrive until the time yo Great customer service,awesome facility. I really enjoyed my visit. Always treated with dignity and respect from the time you arrive until the time you leave. Great people!!!!!Thanks!! More