Mercedes-Benz of Jackson - Service Center

MB service experience Best dealership Service Department. —(Michael Griffing) always takes care of my needs concerning my wife’s vehicle. Always up front with what’s taking Best dealership Service Department. —(Michael Griffing) always takes care of my needs concerning my wife’s vehicle. Always up front with what’s taking place during my service visit and always wash the car after service. More

Routine service visit The routine service visit for my SUV went well. Greeted by Kent who had everything well in hand and took care of our tune up. My wife and I had just t The routine service visit for my SUV went well. Greeted by Kent who had everything well in hand and took care of our tune up. My wife and I had just time enough for a little shopping and lunch before Kent was calling to let us know that the service department had finished. All done in a timely way. Thanks so much. More

Excellent Service I brought my car in for an oil change and I was out within 1 hour. I was also given a heads up on what items would need replacing in the near future. I brought my car in for an oil change and I was out within 1 hour. I was also given a heads up on what items would need replacing in the near future. There were no surprises! More

Excellent Service Excellent PROFESSIONAL Service.very dependent. Friendly customer service. Goes out of their way to make u feel relax while taking care of car service. Excellent PROFESSIONAL Service.very dependent. Friendly customer service. Goes out of their way to make u feel relax while taking care of car service. 5 stars treatment More

Relaxing I felt comfortable, the atmosphere was very friendly, the coffee and other snacks were great,the customer lounge was great. My car detail was swift an I felt comfortable, the atmosphere was very friendly, the coffee and other snacks were great,the customer lounge was great. My car detail was swift and clean, good job More

Very good and friendly service from all the staff , Good service and great customer service from all the staff. I purchased my car from this dealership and am very pleased with my car and would purchas Good service and great customer service from all the staff. I purchased my car from this dealership and am very pleased with my car and would purchased another . More

Service I am always extremely satisfied with the service I get from Michael. It's fast, it's thorough, and he always does his best to fit me in when necessar I am always extremely satisfied with the service I get from Michael. It's fast, it's thorough, and he always does his best to fit me in when necessary, even last-minute issues that might come up. More

Mercedes C43 Service I'll be honest I had some major issues with the service department since I've owned my C43. If you will check your records, you will see how long my c I'll be honest I had some major issues with the service department since I've owned my C43. If you will check your records, you will see how long my car has stayed in the shop (mostly from recalls). I even left messages for the service manager but did not get my calls returned or my concerns answered. With that I can say I was pleasantly surprised when I met my new service advisor Jennifer. xxxxxxto management for that. More

Awesome Dealership! While this place is rather pricey, I am confident that I am getting the best service possible. Danielle is always extremely attentive and very fun to While this place is rather pricey, I am confident that I am getting the best service possible. Danielle is always extremely attentive and very fun to chit-chat with. The staff here always puts my mind at ease whenever I have a problem with my car. More

Great experience The service was great. This was my first time visiting the dealership at the new location in Madison. The showroom was nice. The service to my vehicle The service was great. This was my first time visiting the dealership at the new location in Madison. The showroom was nice. The service to my vehicle was completed in a reasonable amount of time. I am pleased with the experience. More