Mercedes-Benz of Jackson

We found Pam to be friendly and courteous on our first visit. The no pressure sale was appreciated and Pam was very informative. Our second visit was just as pleasant and informative. John was informative visit. The no pressure sale was appreciated and Pam was very informative. Our second visit was just as pleasant and informative. John was informative, courteous, patient and no pressure through the lease agreement process. Pam took us to meet Service Advisor John Polson and we found him to be courteous, friendly and professional as others. It’s my personal opinion that this dealership let the product speak for self and personnel help guide or answer questions which makes for a pleasant experience. Lastly, Edwin took the time to greet and visit. Truly, a stree free experience. More

Pam was very friendly, helpful, and professional in her showcase of the M-Benz. She made me feel SAFE in purchasing this vehicle. Thank you. showcase of the M-Benz. She made me feel SAFE in purchasing this vehicle. Thank you. More

This was a great buying experience from beginning to end. I have bought a lot of cars during my lifetime and I have never been treated so well. Mr. Ellis was the best ever! He was patient, kind and answered I have bought a lot of cars during my lifetime and I have never been treated so well. Mr. Ellis was the best ever! He was patient, kind and answered all of our questions. Product knowledge was very important to us as well as the overall buying experience. He nailed it! I was thinking about buying a corvette on my next purchase, but I might just buy a benz or porsche next time. He was that good! Thanks. More

since I was leaving town the afternoon that my vehicle was service, I requested and was told I would be called when it was ready - never got a call so I called and was told it was ready had to wait a go was service, I requested and was told I would be called when it was ready - never got a call so I called and was told it was ready had to wait a good while when I picked up the car on several calls to the service department this time and it the past, those sometimes answering the calls did not seem customer friendly More

Service department has been a strong suit for me. I have known Tony over the years and through several Mercedes vechicles. He is always helpful and has my car ready when he says. known Tony over the years and through several Mercedes vechicles. He is always helpful and has my car ready when he says. More

My experience has always been great. They are very customer service oriented and I really appreciate it. If I have a problem, I know I can take my car into service and if they can not do it in a time customer service oriented and I really appreciate it. If I have a problem, I know I can take my car into service and if they can not do it in a timely manner, then a car is provided. This is so important to me. More

Having great cars is a wonderful thing, but having awesome employees is even better! Everyone I interacted with at Higginbotham was incredibly nice and accomodating. I will always use them for my ca awesome employees is even better! Everyone I interacted with at Higginbotham was incredibly nice and accomodating. I will always use them for my car purchases! They are the best! More

I have bought a couple of cars at this dealership and have never been disapointed. They are able to find what ever I want and give a fair price. It sure beats having to shop all over town. I also have ne have never been disapointed. They are able to find what ever I want and give a fair price. It sure beats having to shop all over town. I also have never had problem with the service department, they have always gone the extra mile to make sure I was taken care of. More

The dealership published one price and then tried to charge a higher price for the car. After they had to adhere to their published price, it was as if they regretted having to sell the car at that pric charge a higher price for the car. After they had to adhere to their published price, it was as if they regretted having to sell the car at that price. They didn't detail the car before we picked it up and we had to make several trips back to the dealership because there would be several small, but important mistakes in the paperwork. More