Mercedes-Benz of Indianapolis

Come w Tony he such as nice guy. And love IND Benz they good service And love IND Benz they good service More

I worked with Tony for my GLC300W4 2023. He is the most kindest, professional, and knowledgeable person out there. I loved how he kept me updated with the status of my GLC from manufacturing He is the most kindest, professional, and knowledgeable person out there. I loved how he kept me updated with the status of my GLC from manufacturing to delivery. He is very proactive in communication as well. He has immense knowledge of the MB world and is the right person to go to! I especially liked how he conducts himself with the customers and makes them feel so comfortable. Thank you Tony! We appreciate you! More

Ordering the EXACT GLE 350 that we designed was a simple process that we were guided through by Tony Fese. Tony kept us informed throughout and it was worth the wait!! Whenever questions arise with all t process that we were guided through by Tony Fese. Tony kept us informed throughout and it was worth the wait!! Whenever questions arise with all the new technology, Tony has helped us. More

Chris Oliva is the best ! 3 cars with him already service 5 starts muchas gracias 3 cars with him already service 5 starts muchas gracias More

Chris Olivia is very organized, honest, conscientious and overall good person. I am very happy with my service. and overall good person. I am very happy with my service. More

Chris Oliva is the best I’ve ever worked with. He is knowledgeable, patient and super responsive. He is knowledgeable, patient and super responsive. More

Chris Olivia did a fantastic job setting up my new vehicle. Provided helpful information and a great resource if you are joining the Mercedes club vehicle. Provided helpful information and a great resource if you are joining the Mercedes club More

Great job from Chris. Thanks a million I’ll be back for my next Benz! Thanks a million I’ll be back for my next Benz! More

The service level for a luxury car company is embarrassing. I scheduled an appt a month in advance with a loaner, arranged my schedule and too time out of my work day to drive to the dealership embarrassing. I scheduled an appt a month in advance with a loaner, arranged my schedule and too time out of my work day to drive to the dealership only to be met with…so, we don’t have any loaners. No advance call, no apologies, just a frank - so what do you want to do? Got a call from someone at the dealership several hours later, while back at work, saying they now had a loaner if I wanted to drive back to the dealership now. Called back - no apology for my earlier inconvenience and when I asked, the customer ‘service’ said it wasn’t they fault that they didn’t have a loaner on the date and time that my appointment was for. Absolutely unacceptable for a company selling luxury cars. I’ll look for other options for service going forward. More

Chris Oliva was wonderful to deal with. He was able to find a G Wagen and the the experience was so effortless that I went back to him a few months later to purchase an SL 63 . He will be m He was able to find a G Wagen and the the experience was so effortless that I went back to him a few months later to purchase an SL 63 . He will be my go to dealer for any future purchases and I live in NC, not Indiana . I hope he gets recognized for this excellent service. Ken Ellington More