Mercedes-Benz of Indianapolis

Great job from Chris. Thanks a million I’ll be back for my next Benz! Thanks a million I’ll be back for my next Benz! More

The service level for a luxury car company is embarrassing. I scheduled an appt a month in advance with a loaner, arranged my schedule and too time out of my work day to drive to the dealership embarrassing. I scheduled an appt a month in advance with a loaner, arranged my schedule and too time out of my work day to drive to the dealership only to be met with…so, we don’t have any loaners. No advance call, no apologies, just a frank - so what do you want to do? Got a call from someone at the dealership several hours later, while back at work, saying they now had a loaner if I wanted to drive back to the dealership now. Called back - no apology for my earlier inconvenience and when I asked, the customer ‘service’ said it wasn’t they fault that they didn’t have a loaner on the date and time that my appointment was for. Absolutely unacceptable for a company selling luxury cars. I’ll look for other options for service going forward. More

Chris Oliva was wonderful to deal with. He was able to find a G Wagen and the the experience was so effortless that I went back to him a few months later to purchase an SL 63 . He will be m He was able to find a G Wagen and the the experience was so effortless that I went back to him a few months later to purchase an SL 63 . He will be my go to dealer for any future purchases and I live in NC, not Indiana . I hope he gets recognized for this excellent service. Ken Ellington More

Chris made my car purchase seamless. He went out of his way to assist in every area even when I was almost given up. Thank you Chris. I am the newest Benz owner, first time owner!!!💃🏼� He went out of his way to assist in every area even when I was almost given up. Thank you Chris. I am the newest Benz owner, first time owner!!!💃🏼💃🏼 More

Great service and satisfaction. Excellent follow up. Chris was great! He was absolutely professional and nice person Excellent follow up. Chris was great! He was absolutely professional and nice person More

Chris Oliva was great to work with as soon as we stepped in the showroom. He made the process effortless. Even after a week of purchasing the car he went above and beyond for us! He treated us more llike f in the showroom. He made the process effortless. Even after a week of purchasing the car he went above and beyond for us! He treated us more llike family than just customers! Highly recommend Chris if your in the market for a new luxury car! Hands down the best of the best!! More

Chris O. helped me with my first Mercedes. He had to deal with a difficult cyber issue m. He was prompt to communicate through the whole process! I will work helped me with my first Mercedes. He had to deal with a difficult cyber issue m. He was prompt to communicate through the whole process! I will work with Chris on future transactions. More

HORRIBLE EXPERIENCE! ! Had a service appointment that i made a month ago, specifically with a loaner because i live quite far from the dealership. First i was made to w ! Had a service appointment that i made a month ago, specifically with a loaner because i live quite far from the dealership. First i was made to wait infront of the service advisor cubicles for about 30 mins before i was attended to. All service reps were busy making phone calls to customers trying to get them to approve more charges on their service which i guess is more priority than attending to a customer standing infront of them. Once finally i was invited into one of the cubicles i am told that theres no loaner available and i would have to get a rental at my own cost. If there were no loaners available this morning then a courtesy call would have been nice so i would have not wasted my time this morning. This is my 3rd time bringing one of my cars here and all 3 experiences have been bad so i am done with this dealership and if this is the attitude they have towards their customers then i am done with the mercedes brand aswell. More

If you're ready to explore the world of Mercedes-Benz, there's a name you need to know: **Chelsea Skiles** at Mercedes-Benz of Indianapolis. **Chelsea** doesn't just sell cars; she crafts extraordinary there's a name you need to know: **Chelsea Skiles** at Mercedes-Benz of Indianapolis. **Chelsea** doesn't just sell cars; she crafts extraordinary experiences tailored to you. Her deep knowledge of the Mercedes-Benz lineup goes beyond features—it's about understanding your desires and dreams. Even through emails and texts, her insights were invaluable, a testament to her commitment to addressing every query with care. But here's where **Chelsea** truly shines: her unwavering dedication. Going above and beyond, she rearranged her schedule, even stepping in on her day off, to personally hand over the car I'd chosen. This speaks volumes about her commitment to turning a regular transaction into an unforgettable connection. What's more, my experience came with no hidden fees, and the process was incredibly smooth. **Chelsea** ensured transparency and simplicity throughout. Every interaction with **Chelsea Skiles** radiates exceptional customer service. Her approachable nature, combined with her extensive knowledge, transforms car-buying into an enjoyable, personalized experience. She anticipates your preferences, creating a journey that aligns perfectly with your needs. When you're ready to venture into the Mercedes-Benz world, remember this: ask for **Chelsea**. She's not just a sales consultant; she's a dream curator, delivering experiences that linger. Your Mercedes-Benz journey begins and thrives with **Chelsea** as your guide. More