Mercedes-Benz of Indianapolis

Outstanding products and customer service Ashely Broscoe has helped me with my last three purchases. Each time, she goes out of her way to help with even the smallest details. I know that sh Ashely Broscoe has helped me with my last three purchases. Each time, she goes out of her way to help with even the smallest details. I know that she is there for her customers whenever needed. More

World Wide Motors is World Class This dealership is top notch and provides superior quality through the beginning to the end. The customer service is world class - very responsive, co This dealership is top notch and provides superior quality through the beginning to the end. The customer service is world class - very responsive, courteous and most importantly, you can tell they care. I will not be looking anywhere else when it comes to cars. More

World Wide Motors - Great Purchase Experience I wanted to weigh in on the my most recent purchase of a Mercedes Benz from World Wide Motors in Carmel Indiana. 1st and foremost I want to thank our I wanted to weigh in on the my most recent purchase of a Mercedes Benz from World Wide Motors in Carmel Indiana. 1st and foremost I want to thank our sales person, Ashely Broscoe, for a very professional and pleasant experience. I have been buying and selling cars for years, but I must say the product knowledge Ashley possessed was the best I had seen in some time. The purchase was for my wife and Ashley sensed that immediately. She worked closely with my wife and, with minor inputs from me, created the perfect vehicle for my wife's need. Thanks Ashley and wanted you to know how much we enjoyed the experience and now the Mercedes. L Williams Fishers, Indiana More

Mercedes family We have had nothing but excellent experiences at World Wide Motors! Ashley Broscoe is our sales person, and both her big personality and depth of know We have had nothing but excellent experiences at World Wide Motors! Ashley Broscoe is our sales person, and both her big personality and depth of knowledge have impressed us over the time we've worked with her. We have several Mercedes Benz vehicles and have never had anything but the best time buying at World Wide! The service department is always helpful, knowledgeable and timely. Our service dude is named Adam Hubbard, and he is a real professional. As an added plus, the service department is clean and they offer coffee and soft drinks without fail, which matters to me. More

Very satisfied We are very pleased with our new CLA250. Salesman Leo Williams was extremely knowledgable & a pleasure to work with. If we have the opportunity to ref We are very pleased with our new CLA250. Salesman Leo Williams was extremely knowledgable & a pleasure to work with. If we have the opportunity to refer someone in the market for a Mercedes, we would gladly recommend Leo & World Wide Motors! More

Great cars, great people It goes without saying can't go wrong with a Mercedes Benz. This dealership has quality people there to make the experience even better. I definitely It goes without saying can't go wrong with a Mercedes Benz. This dealership has quality people there to make the experience even better. I definitely recommend giving them a visit! More

Great Customer Service I unfortunately got a flat tire on my GLK350 a week ago and was very pleased with the service at World Wide. I first contacted Leo (the person I boug I unfortunately got a flat tire on my GLK350 a week ago and was very pleased with the service at World Wide. I first contacted Leo (the person I bought my car from) to find out what the best approach would be in regards to getting it fixed. Leo and Brendan went out of their way accommodating me and getting my car fixed. It did take a couple of days to fix because my wheel was supposedly bent. I can’t thank Leo enough for convincing me to purchase the tire and wheel insurance!!! More

Was just verbally abused by the General Manager First review ever written on line, but had to share this....Went to the dealership for some minor issues. Salesperson takes us to General Manager who First review ever written on line, but had to share this....Went to the dealership for some minor issues. Salesperson takes us to General Manager who for whatever reason when on the attack, began to yell at us in the showroom. Put blame on us. He started yelling and even dropped the biggest of all curse words. All to the amazement of my wife, the salesperson, the employees and the other customers. I have never experienced an after sale/customer experience like this regardless of purchase or cost. "The best or nothing.." not when it comes to the General Manager and customer service at this dealer.. wait I guess we got the nothing with a dose of cursing. I will not post the name of the General Manager, but it is easy to find, his is the big office in the middle of all the salespeople. More

Terrible customer service I brought my car in for $1,200 worth of service on a Thursday. They called late that day to tell me they had forgotten to order my new tires and woul I brought my car in for $1,200 worth of service on a Thursday. They called late that day to tell me they had forgotten to order my new tires and would need to keep the car over the weekend. When I picked the car up on Tuesday the windshield was cracked. They never called to tell me and refused to make amends, even after Mercedes corporate recommended that they do. Take your business elsewhere. More

Over the past seven years and two different models, (both purchased at WW Motors) I've had nothing but quality service from this dealership. From the time I schedule the appointment (multiple ways to accomp purchased at WW Motors) I've had nothing but quality service from this dealership. From the time I schedule the appointment (multiple ways to accomplish that task) until I pick up the car after service is completed, WW Motors has been a positive experience for me. Whenever I've had to leave the vehicle to complete the service process, I've always been provided with a loaner vehicle free of charge (I do have to replace the gas I've used before I return the vehicle or else I'm charged for it). That seems fair to me, as most dealerships these days expect me to rent a loaner vehicle. My only hesitation is that their service prices seem a bit high, but on the other hand I've always had any cares or concerns addressed and completed to my total satisfaction. If you need service on your MB and in the greater Indianapolis area, I recommend Worldwide Motors both for sales and service. More