Mercedes-Benz of Hunt Valley - Service Center

The service department was very professional with awesome service. My service attendant James was amazing at keeping me up to date on the delays and in a timely manner.. Thank You..!! I will only use Merced service. My service attendant James was amazing at keeping me up to date on the delays and in a timely manner.. Thank You..!! I will only use Mercedes Benz Service in Hunt Valley More

The dealership experience was excellenet. The car was returned for a headlight problem. The serviceman noted other areas that needed preventive maintenace and explained the detail what was n The car was returned for a headlight problem. The serviceman noted other areas that needed preventive maintenace and explained the detail what was needed. We opted for some of the repairs but not all. We though some of the repaires could be put off to a later date due to budget constraints. All agreed and there was no pressure from the serviceman. As an added bonus and suoprise when we picked up the car the hub caps where completely cleaned which is no small task on this car. The best! Joe More

Sam was polite, explained everything and was accommodating. I felt valued as a Mercedes owner. accommodating. I felt valued as a Mercedes owner. More

Sam was amazing to work with. He was very efficient and communicative throughout the process. He was very efficient and communicative throughout the process. More

The dealership is clean, the employees are outstanding, service department is amazing they have a customer for life service department is amazing they have a customer for life More

I had wonderful service. Thank you Sam. You explained the benefits to getting everything done right. Thank you Sam. You explained the benefits to getting everything done right. More

Quick fast service, my service rep explain every detail, offer suggestions when to service next. detail, offer suggestions when to service next. More

I had an excellent service experience at the dealership last Friday. I felt that all efforts were made to accommodate my needs both with the car and the area where I waited for my service to be performed. last Friday. I felt that all efforts were made to accommodate my needs both with the car and the area where I waited for my service to be performed. More

We value the dealership from its commitment from initial purchase through service. The service team is committed to quality service from initial intake through completion. We appreciate your thoroughness th purchase through service. The service team is committed to quality service from initial intake through completion. We appreciate your thoroughness throughout the service process! Thank you! More

The service at this dealership was awesome. It took a few days to get my car fixed, but they lent me loaner and gave me daily updates on my car. I worked with Sam and he was amazing. Not only w It took a few days to get my car fixed, but they lent me loaner and gave me daily updates on my car. I worked with Sam and he was amazing. Not only was he very communicative, but he did everything he could to expedite the process. More