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Mercedes-Benz of Hunt Valley - Service Center

Cockeysville, MD

4.8
249 Reviews

249 Reviews of Mercedes-Benz of Hunt Valley - Service Center

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September 09, 2011

I very much like the service here.I have been a coustmer at this dealership for a manny of years.The reseption here is very friendly. Thankyou. More

by augiet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stuart dembo
April 03, 2011

I had a 2006 C230 and moved here from the west coast and had gone to Valley Motors for service work on several visits. I have found there service department to be honest and to perform quality work at a rea More

by mbrasche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Thompson
March 18, 2011

Great sales experience and a better service experience. Ron is a great guy with about 20 years of service at Valley. He is knowledgeable, straight forward, and genuinely a fine man. Cliff, Jen, and Wally More

by Bstours
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Russell Cliff Geare
December 29, 2010

Reason for visit was service and abnormal noise during acceleration. Picked up car and still making noise during acceleration. Service manager rode with me and suggested car was making noise since it was More

by dimples2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Stewart Dembo
October 29, 2010

This is the worst experience I have ever had with in my life. i had a vehicle with a bad computer and since new computer was so expensive we asked if used computer would work. valley motor told me it would More

by preludegodspeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
amber
May 09, 2010

This is the worst experience I have ever had with any customer service facility. The service advisor Catrina Shipley was very rude did not bother to even call me and let me know what was going on with my More

by Siby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Catrina Shipley
January 14, 2010

This is the second time I have had service at Valley for Mercedes E300. The first time I asked them to rotate the tires with the service and they "forgot".This time I left the car for its 13000 mile review. More

by broadws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg
December 31, 2009

Overall, very arrogant and driven by how uch bolld $$$$ they get from you; can careless whether you will come back or not. Bought three Mercedes cars from them (two ML 500 and one ML 320)over a four year p More

by zsabra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
three
November 27, 2003

Overall favorable experience. The service staff is friendly and tries to do right. Isuues exsist such as a longer than expected time to diagnosis a problem and in one case, a failed transmission and c More

by schatzman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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