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Mercedes-Benz of Hunt Valley - Service Center

Cockeysville, MD

4.8
249 Reviews

249 Reviews of Mercedes-Benz of Hunt Valley - Service Center

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February 26, 2015

Excellent The staff was extremely courteous and efficient. The time to service my vehicle was very quick. I would recommend the customer service to anyone . More

by srush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 24, 2015

Service trip Chris explained everything to me and was very helpful, I always have a great experience at Valley Motors when I bring my car in for service. Customer More

by diane3556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murray
Jan 28, 2015 -

Mercedes-Benz of Hunt Valley responded

Thank you for your feedback! Glad to hear Chris provided you with excellent service!

January 21, 2015

Customer Service The customer service and professional asistance received from the Mercedes-Benz of Hunt Valley is the best I had since returning to the states. The at More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Thompson
Jan 28, 2015 -

Mercedes-Benz of Hunt Valley responded

Helen, glad you had a quality experience with our service team! Hopefully we'll see you when you're ready to purchase a new Mercedes-Benz!

September 25, 2014

Great experience I brought my car in for service and was taken immediately to a service person, Chris, who took my info, and showed me to the waiting area. Shortly the More

by Evesorioles1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murray, Chris Murray
Sep 25, 2014 -

Mercedes-Benz of Hunt Valley responded

Glad you enjoyed the coffee! Thank you for your feedback!

September 07, 2014

Service of used Mercedes Came into center with bothersome noise. Went on a test drive with service manager. Bottom line, car needed a new transmission. They gave us a loaner c More

by Fleasmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kimmel
Sep 25, 2014 -

Mercedes-Benz of Hunt Valley responded

Thank you for taking the time to share your feedback! We are glad to hear you had a positive experience!

July 06, 2014

Great service experience On July third, the vehicle tire pressure warning light came on, I drove to dealer, the problem was addressed immediately, new tire was installed withi More

by W l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Dembo
Sep 19, 2014 -

Mercedes-Benz of Hunt Valley responded

Happy to hear we got you in and out quickly! Thank you for your feedback!

June 17, 2014

Stratigakos 2003 Mercedes SL500 I did not answer "the quality of work".I just got the car back & have not driven it much at all. The cosmetic repairs, excellent. More

by stratigakossl500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Kimmel
June 02, 2014

Great service Would highly recommend the dealership for service. Have always had the best experience and always am fully taken care of. Anyone is welcome to ask More

by clasterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2014 -

Mercedes-Benz of Hunt Valley responded

Great to hear we always provide you with great service! Thank you for your feedback!

May 24, 2014

good service Thank you for being flexible and scheduling the appointment quickly. The next day, 1st thing in the morning really helped keep me moving. Good work. More

by bweidle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murraqy, Chris Murray
Jun 02, 2014 -

Mercedes-Benz of Hunt Valley responded

Glad to here we could accommodate you! Thank you for your feedback!

May 23, 2014

Lori is the best I always experience friendly, attentive, professional and punctual service at Valley Motor. My service advisor, Lori Ludwig, keeps me well informed o More

by dcdeering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2014 -

Mercedes-Benz of Hunt Valley responded

We're glad to here Lori provided you with great service! Thank you for your feedback!

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