Mercedes-Benz of Hunt Valley - Service Center
Cockeysville, MD
249 Reviews of Mercedes-Benz of Hunt Valley - Service Center
Excellent The staff was extremely courteous and efficient. The time to service my vehicle was very quick. I would recommend the customer service to anyone . The staff was extremely courteous and efficient. The time to service my vehicle was very quick. I would recommend the customer service to anyone . Very pleasant experience. More
Service trip Chris explained everything to me and was very helpful, I always have a great experience at Valley Motors when I bring my car in for service. Customer Chris explained everything to me and was very helpful, I always have a great experience at Valley Motors when I bring my car in for service. Customer service was great I would recommend to anyone. More
Customer Service The customer service and professional asistance received from the Mercedes-Benz of Hunt Valley is the best I had since returning to the states. The at The customer service and professional asistance received from the Mercedes-Benz of Hunt Valley is the best I had since returning to the states. The atmosphere has a Germany feel. When my car was service in Germany, I knew I was receiving quaility service. Although my car was beyond repair, due to the high mileage. It was good to end things by receiving the quality service given by Mercedes-Benz of Hunt Valley. Thanks Your the Best!!! Helen Anderson More
Great experience I brought my car in for service and was taken immediately to a service person, Chris, who took my info, and showed me to the waiting area. Shortly the I brought my car in for service and was taken immediately to a service person, Chris, who took my info, and showed me to the waiting area. Shortly thereafter, Chris returned to tell me what was wrong, how much it would cost, and how long it would take to fix. Everything was taken care of in less time than estimated, and Chris added a credit I had forgotten about to my final bill so it cost even less than originally estimated. And the coffee was great! More
Service of used Mercedes Came into center with bothersome noise. Went on a test drive with service manager. Bottom line, car needed a new transmission. They gave us a loaner c Came into center with bothersome noise. Went on a test drive with service manager. Bottom line, car needed a new transmission. They gave us a loaner car and kept us informed what was happening every day. Could not have been more pleased. Thank you. More
Great service experience On July third, the vehicle tire pressure warning light came on, I drove to dealer, the problem was addressed immediately, new tire was installed withi On July third, the vehicle tire pressure warning light came on, I drove to dealer, the problem was addressed immediately, new tire was installed within one hour. The service was very efficient. More
Stratigakos 2003 Mercedes SL500 I did not answer "the quality of work".I just got the car back & have not driven it much at all. The cosmetic repairs, excellent. I did not answer "the quality of work".I just got the car back & have not driven it much at all. The cosmetic repairs, excellent. More
Great service Would highly recommend the dealership for service. Have always had the best experience and always am fully taken care of. Anyone is welcome to ask Would highly recommend the dealership for service. Have always had the best experience and always am fully taken care of. Anyone is welcome to ask for my recommendation. More
good service Thank you for being flexible and scheduling the appointment quickly. The next day, 1st thing in the morning really helped keep me moving. Good work. Thank you for being flexible and scheduling the appointment quickly. The next day, 1st thing in the morning really helped keep me moving. Good work. More
Lori is the best I always experience friendly, attentive, professional and punctual service at Valley Motor. My service advisor, Lori Ludwig, keeps me well informed o I always experience friendly, attentive, professional and punctual service at Valley Motor. My service advisor, Lori Ludwig, keeps me well informed of the service process, and makes me feel like I'm the only one on her long list of clients! More