Mercedes-Benz of Hunt Valley - Service Center

Excellent service and cooperation. Mercedes representative, Sam, provided outstanding service. He explained what needed to be done, and provided an experience that made the appointm Mercedes representative, Sam, provided outstanding service. He explained what needed to be done, and provided an experience that made the appointment easy and timely for me. More

Great Customer service and very knowledgeable service adviser. I highly recommend this place. Mr. Sam is always ready and available to assist with any questions I have. adviser. I highly recommend this place. Mr. Sam is always ready and available to assist with any questions I have. More

John Hawkins is great. Very knowledgeable and efficient, trustworthy and honest . Communication with him was great also Very knowledgeable and efficient, trustworthy and honest . Communication with him was great also More

San went out of his way to troubleshoot and diagnose my vehicle problem then eventually came up with doing what he could to solve the issue. I am satisfied and we need more service reps like Sam. vehicle problem then eventually came up with doing what he could to solve the issue. I am satisfied and we need more service reps like Sam. More

Excellent and efficient service again ;Sam is fantastic service rep. Work is always done in timely manner. service rep. Work is always done in timely manner. More

Service advisor when available is great. This dealership has high prices with service and always finds additional things wrong/expenses. Fixes things that truly didn't need fixing. Way overp This dealership has high prices with service and always finds additional things wrong/expenses. Fixes things that truly didn't need fixing. Way overpriced. More

Sam is the best. He always gives honest assessment of my vehicle. Thank you for awesome service. He always gives honest assessment of my vehicle. Thank you for awesome service. More

My service associate, James Artis, is an absolute treasure! He is always prompt and attentive to my needs and always courteous and friendly as well. He makes scheduling and bringing my car in for ser treasure! He is always prompt and attentive to my needs and always courteous and friendly as well. He makes scheduling and bringing my car in for service a positive experience!!! More

They are very Accommodating, friendly and quick service. Never any issues here and they follow up. Never any issues here and they follow up. More

Part ordered was the wrong part waited 2 months. Now have to wait even longer. Now have to wait even longer. More