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Mercedes-Benz of Hunt Valley - Service Center
Cockeysville, MD
249 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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249 Reviews of Mercedes-Benz of Hunt Valley - Service Center
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April 22, 2022
From the moment I scheduled my appointment until the moment I picked-up my vehicle I was 100% satisfied. I would highly recommend the dealership and its service department. Many thanks. moment I picked-up my vehicle I was 100% satisfied. I would highly recommend the dealership and its service department. Many thanks. More
by customer
Employees Worked With
Jessica Golden did a great job!
April 19, 2022
Service manager is polite, prompt, and efficient. The service department is clean. The car was returned to me with all repairs and service done to my satisfaction. The service department is clean. The car was returned to me with all repairs and service done to my satisfaction. More
by Mart
Employees Worked With
Sam wu
April 14, 2022
Excellent service from Steven. Comfortable waiting area. Car wash after every visit. Gent in the spares dept also very knowledgeable and helpful Comfortable waiting area. Car wash after every visit. Gent in the spares dept also very knowledgeable and helpful More
by Neilross
Employees Worked With
Steven
April 13, 2022
Hunt Valley Mercedes has EXCELLENT service employees that refreshingly never try to up sell - something as a soon to be retiree I deeply appreciate. MB only has to be serviced every 10k. I would proudly reco refreshingly never try to up sell - something as a soon to be retiree I deeply appreciate. MB only has to be serviced every 10k. I would proudly recommend this dealership to anyone! More
by Rebecca H
Employees Worked With
Saw Wu and Both Ladies at Front Desk were outstanding
April 12, 2022
Skyla offered me special professional service. He took care of some other issues I had with my car. He was pleasant and very courteous. He took care of some other issues I had with my car. He was pleasant and very courteous. More
by jprattassociates
Employees Worked With
Skyla, Kevin Cousins
April 08, 2022
Quick, friendly, comfortable, understanding, Clean, Great artwork, Awesome accessories, inspirational, considerate, knowledgeable, tasty snacks, overall great place. artwork, Awesome accessories, inspirational, considerate, knowledgeable, tasty snacks, overall great place. More
by teammemberandre
Employees Worked With
John
April 05, 2022
Great place to get your Mercedes-Benz serviced. Done by appointment, no surprises. Nice waiting area with snacks and beverage. Loaners available. A lot of tenure in the service department. Very qua Done by appointment, no surprises. Nice waiting area with snacks and beverage. Loaners available. A lot of tenure in the service department. Very qualified and dependable. Highly recommend! More
by albert1537
Employees Worked With
Don Levine
April 05, 2022
The staff was very friendly and helpful. When I arrived, I was immediately introduced to my advisor who was very pleasant to work with. When I arrived, I was immediately introduced to my advisor who was very pleasant to work with. More
by rp
Employees Worked With
Chris Murray, Amber Thompson, Kevin Cousins
April 02, 2022
I have been a customer of this dealership for over 20 years. My experience with the service department has always been great! John Hawkins has consistently been very proactive, pleasant and responsive to years. My experience with the service department has always been great! John Hawkins has consistently been very proactive, pleasant and responsive to my service needs. More
by Len
Employees Worked With
John Hawkins
