Mercedes-Benz of Hunt Valley - Service Center

The service lady did what she could to help however I can’t sit here and lie. When I picked up the loaner it was filthy and full of marijuana, it also kept displaying that service was needed and of cours can’t sit here and lie. When I picked up the loaner it was filthy and full of marijuana, it also kept displaying that service was needed and of course that’s not a way to get a customer in a loaner. The second loaner was about the same, dusty, and dirty they said it was put through washer twice but it was still dirty. When I picked up my vehicle I was advised it was in the washer. Well my vehicle was dusty and it was only cleaned outside of the vehicle not inside. Would o come back and or recommend this location? Probably not the only thing positive was the lady who took cared of me. She tried her best but it wasn’t enough. More

Extremely helpful staffs at Service Department and Part Department provided impressive Tender Loving Care services. Mr. Taylor at Part Department and Mr. Sam Wu at Service Department were very friendly an Department provided impressive Tender Loving Care services. Mr. Taylor at Part Department and Mr. Sam Wu at Service Department were very friendly and tried their very best to solve the issue diligently which shown great professionalism. Truly an excellent and pleasant experience at Mercedes-Benz of Hunt Valley! More

The staff is very knowledgeable and friendly. I would highly recommend Mercedes of Hunt Valley to anyone needing service on their Mercedes. I would highly recommend Mercedes of Hunt Valley to anyone needing service on their Mercedes. More

Great service team. Responsive and proactive. Aim to get you back on the road fully functioning. Honest professional. Responsive and proactive. Aim to get you back on the road fully functioning. Honest professional. More

The facility is clean and neat. The waiting area is so enticing to relax, have a snack or two and or just wait patiently without excessive noise. The waiting area is so enticing to relax, have a snack or two and or just wait patiently without excessive noise. More

Great service with knowledgeable techs. They check to see if I had any recalls on car. They check to see if I had any recalls on car. More

The quick service and loaner availability was much appreciated. Good communication during the repair process appreciated. Good communication during the repair process More

It was a very pleasant experience to have our GLS 550 serviced at Mercedes-Benz of Hunt Valley. Mr. Sam Wu was quite the professional, he was very knowledgeable and very helpful. Hunt Valley is the place serviced at Mercedes-Benz of Hunt Valley. Mr. Sam Wu was quite the professional, he was very knowledgeable and very helpful. Hunt Valley is the place to go. Mr. Sam Wu is my technician. More

I like this dealership but the prices are too high. I do like if you need a bulb change you don’t have to wait. I do like if you need a bulb change you don’t have to wait. More

I was there a day ahead of my appointment and they still took care of me. I highly impressed and my service was done on time. I was happy with the work done. took care of me. I highly impressed and my service was done on time. I was happy with the work done. More