Mercedes-Benz of Hunt Valley - Service Center

The service I received is amazing. I switched to this dealership because of customer service issues with another dealer. I will begin to have my vehicle serviced at this location based I switched to this dealership because of customer service issues with another dealer. I will begin to have my vehicle serviced at this location based off the professionalism alone. More

Friendly service, great experience with my Mercedes. Quick, curious, they should improve the lounge area some based on other dealerships I have been at. Quick, curious, they should improve the lounge area some based on other dealerships I have been at. More

I waited in the comfortable waiting area and my car was ready ahead of schedule. ready ahead of schedule. More

The service I have been receiving from Mercedes of Hunt Valley is amazing. I like to interact with the folks working there, who are certainly trained how to deal with their customers. I would rather take t Valley is amazing. I like to interact with the folks working there, who are certainly trained how to deal with their customers. I would rather take the extra time to drive to this place than the other dealers around me who never bother to do the minimum. Sometimes just greeting a customer with pleasant smile goes a long way. I was tired of seeing the grumps in the past and decided to visit Hunt valley location one day. I am a happy customer and very impressed with the quality service and the friendly folks who work there. Thank you all! More

I called in for a same day appointment and they were able to accommodate me! to accommodate me! More

Mercedes-Benz Hunt valley is so easy to work with - very accommodating with great service. accommodating with great service. More

I can't say enough about the great service! ! My battery had died and I had an emergency in my family and needed my car and as busy as they were they got me in and back on the road quickly . Ver ! My battery had died and I had an emergency in my family and needed my car and as busy as they were they got me in and back on the road quickly . Very understanding and compassion was shown to me. It truly meant the world to me More

Sam was great! I was in and out quickly. Love the ability to text Sam with any question at any time! I was in and out quickly. Love the ability to text Sam with any question at any time! More

I was treated with kindnesses and respect; the advisor and manager actually listened to my complaints and addressed them. and manager actually listened to my complaints and addressed them. More

Working with everyone and anyone in this dealership is always a pleasure. From the trade-in of an older car to the purchase of a new one (and the instruction of all the bells and whistles) right through t always a pleasure. From the trade-in of an older car to the purchase of a new one (and the instruction of all the bells and whistles) right through the service. We have worked with John Hawkins (service) for years and feel he is a dear and trusted friend. Any member of the sales staff has been ready, willing and able to assist with any question we have about the vehicle's capabilities. We love the car and the people who keep it it the best of condition! More