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Mercedes-Benz of Hunt Valley - Service Center

Cockeysville, MD

4.8
249 Reviews

249 Reviews of Mercedes-Benz of Hunt Valley - Service Center

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February 23, 2023

Very efficient and friendly service. Notifications were easy and quick. Price was good and unexpected repair done under warranty. More

by tom.hammel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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Feb 27, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

Did not have a good experience with this location for a simple oil change I will not return. More

by dd77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several mediocre ones
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Feb 22, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Hunt Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (410) 306-7080 to discuss what we can do to help.

February 16, 2023

your service department is the best, special thanks to Charlie Bell and John Watkins from service that giving me A plus servces More

by quangctruong72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Charlie Bell
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Feb 18, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 19, 2023

Great customer service I got my car fixed without problem and the personal was very professional and kind More

by Caliche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, jessica
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Jan 23, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello Caliche, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Hunt Valley. If you ever need help, just give us a call. Happy motoring!

January 13, 2023

Great service they took care of what I needed. Did not take long lounge area was clean More

by barracatojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get name
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 12, 2023

Great service. Sammy, Service provider is the best. Very professional and great advice.What Others Say Great service. Just please ensure details are correct. I wou More

by C4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Report | Print
Jan 13, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 07, 2023

Jessica, my auto repair counselor is always GREAT! !! Very professional, pleasant and personable. Always great service!!! More

by GLA250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 10, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

January 06, 2023

Knowledgable agents are quick and precise, and agents are courteous and they get you out on time More

by bolaalade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 02, 2023

Great staff, very knowledgeable. Took my collectible car in for inspection/repairs and they did a fantastic job. Had no problem w letting me do some of the work. When my rep couldn’t More

by Ogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, James
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Jan 05, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 306-7080. We hope to hear from you.

December 30, 2022

The Customer service is world class. Sam carefully explained my necessary repairs and helped me priorotize with my budget More

by Audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jan 03, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Audrey, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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