Mercedes-Benz of Hunt Valley - Service Center

Sam was great! Kept me updated and it’s clear he knows about MB vehicles. Kept me updated and it’s clear he knows about MB vehicles. More

I truly and appreciate my associate Sam Wu he always treat me like family he make sure that my car has the best service ever...Why go to BMW when you can have a Mercedes... treat me like family he make sure that my car has the best service ever...Why go to BMW when you can have a Mercedes... More

Very helpful and has no problem explaining any work that needs to completed and why! needs to completed and why! More

Sam Wu was extremely professional, respectful and very cordial! He treated me not only as a customer but more like family. This is what keeps me going to this Mercedes. Kudos to him!!! Respectfully Chae cordial! He treated me not only as a customer but more like family. This is what keeps me going to this Mercedes. Kudos to him!!! Respectfully Chae. More

Seamless sign in, service and checkout. Post service car wash is a plus. I do not understand why a set of wiper blades costs $60. Post service car wash is a plus. I do not understand why a set of wiper blades costs $60. More

Always arranges time to fit me in, professional, polite and clean. my technician Charlie Bell has been taking care of all of my Mercedes for more than 20 years. he’s knowledgeable, professional and always and clean. my technician Charlie Bell has been taking care of all of my Mercedes for more than 20 years. he’s knowledgeable, professional and always offers excellent advice in how to maintain my vehicles. Charlie explains technical issues in a way I can understand and will offer advice regarding service that needs to be done in the order of importance if id not have everything completed all in one visit.Charlie is an excellent emissary for Auto Nations. Im also very happy to be working with my wonderful Service Advisor John Hawkins. John is kind, professional and always work is with my work schedule. I could not be more pleased. Thank you. More

Service Mgr, and Staff was very accommodating. The vehicle was delivered on time and was perfect The vehicle was delivered on time and was perfect More

The service was completed in a reasonable time. The waiting room was clean and comfortable and they had snacks and drinks available for the customers. The waiting room was clean and comfortable and they had snacks and drinks available for the customers. More

The service department is very courteous and helpful my vehicle was fixed in a timely fashion with reasonable pricing vehicle was fixed in a timely fashion with reasonable pricing More

Only dealt with mb service. John and lovely woman at service desk Danielle No one in dealership John and lovely woman at service desk Danielle No one in dealership More