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Mercedes-Benz of Hunt Valley - Service Center

Cockeysville, MD

4.7
253 Reviews

253 Reviews of Mercedes-Benz of Hunt Valley - Service Center

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June 30, 2025

Mercedes Benz of Hunt Valley offers excellent customer service. James was courteous, empathetic to my concerns, and help get me in and out quickly! He’s a great representative foryour dealership! More

by mrserin517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
April 22, 2025

Amazing service as always, very thorough. Service department is always excellent and Sam is a great service advisor! More

by cmalt001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 24, 2025 -

Mercedes-Benz of Hunt Valley responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hunt Valley. If you ever need help, just give us a call. Happy motoring!

April 20, 2025

Great service. My service advisor Sam always provides exceptional service and knowledge 9f my vehicle More

by xgunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 22, 2025 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2025

I have been so pleased with the service received by my advisor Sam Wu at Mercedes-Benz Hunt Valley. I had purchased a low mileage preowned AMG EQE out of area and had some initial issues which needed to More

by drthom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Feb 06, 2025 -

Mercedes-Benz of Hunt Valley responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hunt Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2024

Sam is the man over at Hunt Valley Mercedes! He worked on a major project previously so when I had a need I automatically called him! He and the Staff over there are amazing and they do great wo More

by Moswagg the comedian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam was the lead
Sep 29, 2024 -

Mercedes-Benz of Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2024

I airways have an amazing experience with Sam. I am actually in the market for a new car and because of the service I've received from him, I am looking at another mercedes (don't know if I'll get More

by Ttawady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 24, 2024 -

Mercedes-Benz of Hunt Valley responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2024

Top to bottom this dealership is great. The front desk is cheery and very competent. This service writer took care of me and my car in a very prompt professional manner. Rhanks so much More

by Rons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James artis
Aug 19, 2024 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 10, 2024

Sam at the hunt valley service location is outstanding in providing superior service. Would definitely recommend him. More

by jostad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 11, 2024 -

Mercedes-Benz of Hunt Valley responded

Thanks so much for the warm recommendation of Sam here at Mercedes-Benz of Hunt Valley. We can't wait to see you again, have a great day.

June 18, 2024

Absolutely dreadful. ...5 times in the shop and never fixed the problem....embarrassing...either did not have the knowledge or simply did not care More

by Kodyboy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Jun 19, 2024 -

Mercedes-Benz of Hunt Valley responded

Hi, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (410) 306-7080 to discuss what we can do to help.

May 23, 2024

James A. was very professional and friendly advisor to work with. He explained everything and kept me informed. More

by d.collison1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James A.
May 24, 2024 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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