Mercedes-Benz of Hunt Valley - Service Center

Mercedes Benz of Hunt Valley offers excellent customer service. James was courteous, empathetic to my concerns, and help get me in and out quickly! He’s a great representative foryour dealership! service. James was courteous, empathetic to my concerns, and help get me in and out quickly! He’s a great representative foryour dealership! More

Amazing service as always, very thorough. Service department is always excellent and Sam is a great service advisor! Service department is always excellent and Sam is a great service advisor! More

Great service. My service advisor Sam always provides exceptional service and knowledge 9f my vehicle My service advisor Sam always provides exceptional service and knowledge 9f my vehicle More

I have been so pleased with the service received by my advisor Sam Wu at Mercedes-Benz Hunt Valley. I had purchased a low mileage preowned AMG EQE out of area and had some initial issues which needed to advisor Sam Wu at Mercedes-Benz Hunt Valley. I had purchased a low mileage preowned AMG EQE out of area and had some initial issues which needed to be addressed. I am extremely particular about my vehicles and was unsure of where to take it initially but am so glad I found Sam. He was very professional, knowledgeable, patient, and thorough in correcting my problem. It is so great to know that there are still people in this world who care about what they are doing and want to do a good job for their customers!!! More

Sam is the man over at Hunt Valley Mercedes! He worked on a major project previously so when I had a need I automatically called him! He and the Staff over there are amazing and they do great wo He worked on a major project previously so when I had a need I automatically called him! He and the Staff over there are amazing and they do great work! 👍🏾 I definitely would recommend their services! More

I airways have an amazing experience with Sam. I am actually in the market for a new car and because of the service I've received from him, I am looking at another mercedes (don't know if I'll get I am actually in the market for a new car and because of the service I've received from him, I am looking at another mercedes (don't know if I'll get service as good with anyone else). He has by far mad my experience with mercedes excellent. More

Top to bottom this dealership is great. The front desk is cheery and very competent. This service writer took care of me and my car in a very prompt professional manner. Rhanks so much The front desk is cheery and very competent. This service writer took care of me and my car in a very prompt professional manner. Rhanks so much More

Sam at the hunt valley service location is outstanding in providing superior service. Would definitely recommend him. in providing superior service. Would definitely recommend him. More

Absolutely dreadful. ...5 times in the shop and never fixed the problem....embarrassing...either did not have the knowledge or simply did not care ...5 times in the shop and never fixed the problem....embarrassing...either did not have the knowledge or simply did not care More

James A. was very professional and friendly advisor to work with. He explained everything and kept me informed. was very professional and friendly advisor to work with. He explained everything and kept me informed. More