Mercedes-Benz of Hunt Valley
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 355 reviews
I had an excellent service experience at the dealership last Friday. I felt that all efforts were made to accommodate my needs both with the car and the area where I waited for my service to be performed. last Friday. I felt that all efforts were made to accommodate my needs both with the car and the area where I waited for my service to be performed. More
We value the dealership from its commitment from initial purchase through service. The service team is committed to quality service from initial intake through completion. We appreciate your thoroughness th purchase through service. The service team is committed to quality service from initial intake through completion. We appreciate your thoroughness throughout the service process! Thank you! More
The service at this dealership was awesome. It took a few days to get my car fixed, but they lent me loaner and gave me daily updates on my car. I worked with Sam and he was amazing. Not only w It took a few days to get my car fixed, but they lent me loaner and gave me daily updates on my car. I worked with Sam and he was amazing. Not only was he very communicative, but he did everything he could to expedite the process. More
The service at this dealership was awesome. It took a few days to get my car fixed, but they lent me loaner and gave me daily updates on my car. I worked with Sam and he was amazing. Not only w It took a few days to get my car fixed, but they lent me loaner and gave me daily updates on my car. I worked with Sam and he was amazing. Not only was he very communicative, but he did everything he could to expedite the process. More
All around friendly staff. Waiting time was a little longer than expected but that was communicated to me through text which was appreciated. I was also sent short videos showi Waiting time was a little longer than expected but that was communicated to me through text which was appreciated. I was also sent short videos showing and telling me about the tire wear as well as the condition of the under carriage to let me know if there was anything to worry about. And when car was finished I received a call from John as opposed to a text which was a nice personal touch More
Very professional would buy another car love the gle I bought the salesman and service manager as well as the general manager is top notch they are a asset to this dealership bought the salesman and service manager as well as the general manager is top notch they are a asset to this dealership More
Roadside assistance by Tommy was excellent! Prompt, friendly and knowledgeable despite being a Monday evening dead battery. Couldn’t have been more pleased! Prompt, friendly and knowledgeable despite being a Monday evening dead battery. Couldn’t have been more pleased! More