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Mercedes-Benz of Hunt Valley
Cockeysville, MD
355 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 355 reviews
April 02, 2022
I have been a customer of this dealership for over 20 years. My experience with the service department has always been great! John Hawkins has consistently been very proactive, pleasant and responsive to years. My experience with the service department has always been great! John Hawkins has consistently been very proactive, pleasant and responsive to my service needs. More
by Len
Employees Worked With
John Hawkins
March 07, 2022
Always willing to help the customers out, very polite and experienced people. Would recommend choosing this location as your favorite. experienced people. Would recommend choosing this location as your favorite. More
by Maria Hernanddz
Employees Worked With
Dave DeRose, Marshall Sanders, Don Levine
February 28, 2022
My advisor was outstanding. He went out of his way to assist me in getting my car serviced. I could not have asked for any better. Thank you. He went out of his way to assist me in getting my car serviced. I could not have asked for any better. Thank you. More
by steve1brown
Employees Worked With
Stephen Worthington
February 28, 2022
Mike Taylor, Rachel and Nathan are the best there is when it comes to customer service! They were very good at pairing me with the right car and the right people. They understand that customer service is # it comes to customer service! They were very good at pairing me with the right car and the right people. They understand that customer service is #1 and will do whatever it takes to make you happy. I will definitely go back and see them when I am ready for a new car! More
by ninabehringer@yahoo.com
Employees Worked With
Mike Taylor, Nathan Hollis
February 23, 2022
Honest and quick reliable service. Explained all the options for my service. Very clean facility. Loaner car was available. Skyler was great! Explained all the options for my service. Very clean facility. Loaner car was available. Skyler was great! More
by lazer
Employees Worked With
Skyler
February 16, 2022
Very Professional - was interested in getting my car repaired and back on the road -The attention to detail and the way they returned my car was outstanding - repaired and back on the road -The attention to detail and the way they returned my car was outstanding - More
by Fedupeasly
Employees Worked With
Kevin Cousins
February 11, 2022
Great service. I did not feel pressured to get all of the work they suggested done. I was given a courtesy shuttle ride home and a pick up when the service was completed. I have always taken my car here for work they suggested done. I was given a courtesy shuttle ride home and a pick up when the service was completed. I have always taken my car here for service and my car has performed well. The service department has kept my 13 year old car running as if it were new. More
by ralievers1
Employees Worked With
Stephen Worthington
November 14, 2021
We were sold a car with a broken axel and damaged steering. Then they traded for another vehicle with several issues. And promises to fix yet it hasn’t been fixed and they are ignoring our calls. I’ steering. Then they traded for another vehicle with several issues. And promises to fix yet it hasn’t been fixed and they are ignoring our calls. I’m very disappointed in this dealership. Words cannot explain my thoughts. They’ll just take your money and laugh in your face if you get a bad car. More
by Johnflowers900
Employees Worked With
Bill Bob Bryan Eric Robert
