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Mercedes-Benz of Hunt Valley

Cockeysville, MD

4.8
345 Reviews

9800 York Road

Cockeysville, MD

21030

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Showing 345 reviews

February 07, 2024

Mercedes Benz of Hunt Valley is Amazing I had the Best experience purchasing my first 2024 Mercedes Benz GLC 300 Dream Car with Dwayne O. And the whole Mercedes Benz Team they really made me feel comforta More

by Natayah Belcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne O.
Feb 09, 2024 -

Mercedes-Benz of Hunt Valley responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 01, 2024

Great customer care. Amanda and Rasheed Were available and attentive to our needs We love the car More

by meabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Myers, Rasheed
Feb 03, 2024 -

Mercedes-Benz of Hunt Valley responded

Hi Meabs, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

December 19, 2023

I love my car. The problem is that I have to take it there for service. I just left from my pre-scheduled oil change without an oil change! After waiting an hour, I More

by Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Dec 22, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Karla, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (410) 306-7080 to discuss what we can do to help.

December 04, 2023

Mercedes-Benz of Hunt valley provides outstanding service. They no only provide exceptional technical work, but they are kind, courteous and professional. I am happy with their servcie. More

by Andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 07, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Andi, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Going to MB of HV for the last 12 years and happy with their service at all time. More

by Alireza Zarrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Artis
Dec 01, 2023 -

Mercedes-Benz of Hunt Valley responded

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Hunt Valley. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 17, 2023

Great dealership. Very professional, courteous and knowledge. Answered all my questions and treated me fairly and honestly. More

by eldownie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall Sander
Nov 20, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 12, 2023

Marshall , my sales consultant, is professional, knowledgeable, attentive, patient and sincere in wanting me to be a satisfied customer. Sam, my service advisor, was knowledgeable, attentive to wh More

by Gloria
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marshall Sanders , Sam Wu
Nov 14, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Gloria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2023

Excellent service and cooperation. Mercedes representative, Sam, provided outstanding service. He explained what needed to be done, and provided an experience that made the appointm More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 16, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we are pleased to hear you had such a positive experience with us, Lisa! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 19, 2023 -

Lisa responded

My name is not Lisa!!?

November 05, 2023

Very professional and informative. Great team to work with. Excellent follow up on all matters of importance. More

by Ronvergut27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin
Nov 07, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2023

Great Customer service and very knowledgeable service adviser. I highly recommend this place. Mr. Sam is always ready and available to assist with any questions I have. More

by aloss1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 05, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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