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Mercedes-Benz of Hunt Valley

Cockeysville, MD

Overview
Reviews
Vehicles
4.8
355 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 355 reviews

January 06, 2023

Wonderful customer service by Sam Wu! He is so caring and knowledgeable. Just want’s customers so be safe and enjoy their car! More

by maryhineline
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Wu
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Jan 09, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 02, 2023

Great staff, very knowledgeable. Took my collectible car in for inspection/repairs and they did a fantastic job. Had no problem w letting me do some of the work. When my rep couldn’t More

by Ogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, James
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Jan 05, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 306-7080. We hope to hear from you.

December 30, 2022

The Customer service is world class. Sam carefully explained my necessary repairs and helped me priorotize with my budget More

by Audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jan 03, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Audrey, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 27, 2022

The service I received is amazing. I switched to this dealership because of customer service issues with another dealer. I will begin to have my vehicle serviced at this location based More

by Jamie B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Artis
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Dec 29, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Jamie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 27, 2022

Friendly service, great experience with my Mercedes. Quick, curious, they should improve the lounge area some based on other dealerships I have been at. More

by joseph.zarzycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 29, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Joseph, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

The rep. was very nice and helpful. My car was serviced within two hour’s while I waited. More

by cebuchanon
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Dec 26, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 21, 2022

I waited in the comfortable waiting area and my car was ready ahead of schedule. More

by Mary Laird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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Dec 24, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Mary, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 19, 2022

The service I have been receiving from Mercedes of Hunt Valley is amazing. I like to interact with the folks working there, who are certainly trained how to deal with their customers. I would rather take t More

by bimalpati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Golden
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Dec 21, 2022 -

Mercedes-Benz of Hunt Valley responded

Hello Bimalpati, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2022

The service writers are extremely knowledgeable and helpful keep up the great work that you do. More

by Lawful140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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Dec 19, 2022 -

Mercedes-Benz of Hunt Valley responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2022

I called in for a same day appointment and they were able to accommodate me! More

by Damon Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Hunt Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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