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Mercedes-Benz of Hunt Valley

Cockeysville, MD

Overview
Reviews
Vehicles
4.8
355 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 355 reviews

March 09, 2023

Awesome experience! !! Dwayne helped me and was very professional and funny!!! The Remaing staff was amazing as well!!! Everyone greeted me and was very polite!!! I drove More

by MS. H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne
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Mar 13, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi , thank you so much for your positive comments about Mercedes-Benz of Hunt Valley! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 09, 2023

Service Mgr, and Staff was very accommodating. The vehicle was delivered on time and was perfect More

by pkprasad63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Mar 13, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello We appreciate your positive review about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 05, 2023

The worse experience ever. Sale person was not knowledgeable of the vehicle & the manager didn't help. I have been wait over a week to get my refunds & still haven't received. More

by Salem207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No
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Mar 08, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (410) 306-7080 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 01, 2023

The service was completed in a reasonable time. The waiting room was clean and comfortable and they had snacks and drinks available for the customers. More

by Djeanette51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 06, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2023

From the moment I scheduled the service to the moment I picked up our vehicle, it was a wonderful experience. Everyone was very personable and went above and beyond to ensure our needs were met. James was More

by Heather
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James, Danielle
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Mar 05, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Heather, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 26, 2023

Great experience with buying a new GLE 350 from Mercedes Benz of Hunt Valley. Nate and Dwayne made my experience easy, fast and truly valued me as a customer! More

by whshupert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate & Dwayne
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Mar 03, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 26, 2023

The service department is very courteous and helpful my vehicle was fixed in a timely fashion with reasonable pricing More

by Jwgosnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Mar 03, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

Only dealt with mb service. John and lovely woman at service desk Danielle No one in dealership More

by Janetheodore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John And Danielle
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Feb 27, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 23, 2023

Very efficient and friendly service. Notifications were easy and quick. Price was good and unexpected repair done under warranty. More

by tom.hammel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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Feb 27, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

Did not have a good experience with this location for a simple oil change I will not return. More

by dd77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several mediocre ones
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Feb 22, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Hunt Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (410) 306-7080 to discuss what we can do to help.

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