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Mercedes-Benz of Hunt Valley

Cockeysville, MD

Overview
Reviews
Vehicles
4.8
355 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 355 reviews

June 03, 2023

I had my GLC in for 3 year service and recall. I was given a new electric Mercedes for the day. Great service and fun driving electric car!! More

by 9600amb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Golden
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Jun 06, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 06, 2023 -

9600amb responded

I am waiting to hear back concerning the Check Washer Fluid alert that Will Not Go Away. No matter how many times I fill with washer fluid annoying alert does not leave the dashboard. Please advise Thank You

May 31, 2023

Sam is the best service guy I ever had. He listens to your needs and is always courteous and highly knowledgeable. More

by Tja115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
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Jun 02, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 29, 2023

John and everyone else was professional and helpful. Everything about the dealership is highly skilled and friendly. More

by ssaar45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jun 01, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Sam was extremely helpful and one of the best service professionals ive worked with. Went out of his way to vacuum my dusty car and get all the leaves out and it felt like he genuinely cared about my ca More

by rich426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
May 31, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 23, 2023

I went in for 60k service. Sam Wu was very professional, answered my questions and gave great service. Even though they were pretty busy that day, he did his best to get me in More

by Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Report | Print
May 26, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Park, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2023

Quick and seamless purchase. Bow and sign for daughter was a nice touch. Thank you More

by pdcampbell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon, Kwami
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May 22, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Dealer recommends services not recommended by mercedes benz without disclosing that they, not Mercedes recommend the additional services. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Hunt Valley. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 306-7080. We hope to hear from you.

May 16, 2023

This dealership ensembles a great team from the head down; really knowledgeable about the cars and superior customer service. Keep it up guys! More

by pvu99@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin Moore Sr. and the sale manager
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May 18, 2023 -

Mercedes-Benz of Hunt Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2023

Great service \. Warranty work performed professional. Good pick up and drop of service. Frequent communication More

by capnomanBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Golden
Report | Print
May 18, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 12, 2023

John always goes above and beyond. His knowledge and communication are incredible. Autonation need to realize how valuable this service advisor is. Can’t say enough about JOHN. He also More

by Nassif Soueid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins, Mercedez service advisor
Report | Print
May 16, 2023 -

Mercedes-Benz of Hunt Valley responded

Hi Nassif, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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