Mercedes-Benz of Hunt Valley

Mercedes Benz of Hunt Valley offers excellent customer service. James was courteous, empathetic to my concerns, and help get me in and out quickly! He’s a great representative foryour dealership! service. James was courteous, empathetic to my concerns, and help get me in and out quickly! He’s a great representative foryour dealership! More

Very friendly staff. My sales Rep Miss Magee was great to deal with. Friendly, knowledgeable and attentive. The rest of the team was great as well. My sales Rep Miss Magee was great to deal with. Friendly, knowledgeable and attentive. The rest of the team was great as well. More

We always have great service at Mercedes-Benz of Hunt Valley. This time Justin found us the perfect vehicle and made the purchase process quick and easy. We will keep coming back here for the vehicles an Valley. This time Justin found us the perfect vehicle and made the purchase process quick and easy. We will keep coming back here for the vehicles and the professional, friendly service. More

This was the BEST experience ever. My sales associate Veroj and the CFS director Hassan helped me so much. I am a forever customer and will send referrals. I was treated with so much r My sales associate Veroj and the CFS director Hassan helped me so much. I am a forever customer and will send referrals. I was treated with so much respect and understanding. I truly appreciate this dealership. Thank you guys again. More

Sales Associate Sammy Mwaura is amazing a HUUUGE asset to your team. A++ Answered all the questions and made me feel great about my purchase. your team. A++ Answered all the questions and made me feel great about my purchase. More

Everyone were professional and courteous upon entering the show room. Asking how they could help also offered coffee/water. the show room. Asking how they could help also offered coffee/water. More

Everyone was very helpful and very knowledgeable. Great buying experience. Sammy help me through the process. I recommend seeing Sammy if you are in search of a new Mercedes!!!!! Great buying experience. Sammy help me through the process. I recommend seeing Sammy if you are in search of a new Mercedes!!!!! More

I found a 22 MB GLC 300 at this location that I was interested in. I drove over 2 hours to see the car. I was met with disrespect and condescension from Tony, the sales manager. The sale ended with app interested in. I drove over 2 hours to see the car. I was met with disrespect and condescension from Tony, the sales manager. The sale ended with apprehension because I asked for a price reduction due to an accident on the CARFAX. He asked if I had seen the price before I drove there. I affirmed, and he followed up with, “Then why did you drive over 2 hrs to our store? Throughout our conversation, he tried to be a pushover. This kind of attitude doesn’t sit well with me. So I took my leave and worked with another AutoNation dealership CLOSER to me to acquire the same car. I’ve owned several MBs and worked with several MB dealerships; this is by far the worst one I’ve been at based on my interactions with Tony. I probably might have gotten a better experience with a different associate. More

I have been doing business with this store for 15+ years. I have bought a MB from every dealership in the state of MD. I have remained loyal mainly due in part to my Service Advisor-Sam W. He knows more than I have bought a MB from every dealership in the state of MD. I have remained loyal mainly due in part to my Service Advisor-Sam W. He knows more than most of the salespeople about these cars/trucks- Pros/Cons. His advice, communication and customer care are unparalleled. He referred me to their top sales guy years ago, Sam M. Just recently, Sam W thought it best to reinvest in another GLS versus good money into bad for my '17 GLS 550. I was in for service, and karma had Sam M at Sam W's office. A brand new GLS 450 was in the service bay, and the next thing you know, Sam M started working on the "deal"! He told me to come in, and Steve(Sales Mgr) will not let me leave without this new truck! Together, they got me the deal of a lifetime right in time before the lease incentives went away after this month, and before the pricey tariffs! Sam W & Steve have a great deal of integrity and if you prefer the soft sales approach, these guys will kill you with transparency, making buying a $100K truck seamless! Thanks, HV Team !! Best, Chris L More

Came in to look at this used car and was met with Justin. He had reached out a couple days prior to schedule an appointment after expressing interest online. He even emailed me a short video of the car . Dro He had reached out a couple days prior to schedule an appointment after expressing interest online. He even emailed me a short video of the car . Drove perfectly, extremely low mileage. The car was a great deal. The process was quick, 2-3 hours, experience was great! He was even cool enough to drive with me back home to grab something - in the car i would be buying. That was the real test drive definitely recommending Mercedes-Benz of Hunt Valley. Thanks Justin and Khaliq! More