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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.6
394 Reviews

394 Reviews of Mercedes-Benz of Houston North - Service Center

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July 15, 2023

Mercedes Benz North was a pleasure doing business with. Great Location right off the 45 north. Great atmosphere and customer service. I trust this dealer to give me excellent and professional service. Ask More

by tdinspired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 19, 2023 -

Mercedes-Benz of Houston North responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 14, 2023

The service department is to notch, Michael provided the best service I have ever experienced. More

by mhayes9449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jul 18, 2023 -

Mercedes-Benz of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Christina is amazing! Very reliable and dependable to any issues I have. She always informs me on any updates and quick to respond at any time! More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Jul 17, 2023 -

Mercedes-Benz of Houston North responded

Hi Bri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Jason as usual was fantastic and went above and beyond to get my service taken care of. More

by rkarim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Report | Print
Jul 17, 2023 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

Just a quick visit to replace a headlight bulb . . . fast and smooth. Mr. Travino made the visit worth my time. More

by edsuemuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Travino
Report | Print
Jul 17, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2023

Only if it's the first time to have car services, cost are way out of range. I will not be goiing back to service my car. More

by LINDAPARKER146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael H
Report | Print
Jul 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

July 04, 2023

Immediate response to my service need within minutes of my arrival; provided a knowledgeable solutions. More

by Free9Dent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks, Michael Huerta
Report | Print
Jul 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 03, 2023

Always great customer service! The service people really are thorough and helpful I don’t dread going to get my car serviced More

by dntrimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray and Jesenia
Report | Print
Jul 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 02, 2023

I would leave 0 stars if I could for not being professional, not doing an honest maintenance service (who knows if they have done everything the paperwork shows they did) and for charging $300 to More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jul 05, 2023 -

Mercedes-Benz of Houston North responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston North take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8970 -- we hope to hear from you soon.

July 01, 2023

Michael Huerta is the only reason I come to get my car serviced here. The amount of professionalism conveyed by him is top tier More

by Mdowdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huerta
Report | Print
Jul 04, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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