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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.6
394 Reviews

394 Reviews of Mercedes-Benz of Houston North - Service Center

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August 21, 2023

Service very good , Honest and Awesome peoples . I think this place will going to be my Dealer my next new Car More

by peternguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamileth Hernandez
Aug 25, 2023 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

This dealership is one of the best there is. They are cordial, communicate well, and have great customer service!!! More

by mayrastephanieso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Néstor Sorto
Aug 23, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2023

5 Stars= Advisor Jason Fleek is very attentive to the client needs. I explain to him what my issues were and assured me the problem would be corrected timely. More

by bmayo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Aug 21, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

August 14, 2023

Carlos Trevino provides the best service. He never disappoints when it comes to trusting my car in his hands. More

by patriciay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino
Aug 18, 2023 -

Mercedes-Benz of Houston North responded

Hi Patriciay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

In and out was easy, courteous staff, clear explanation of service. Service advisor professional and friendly. More

by randallmcneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 11, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

Good customer service and very professional environment. Restrooms were very clean. I would recommend to a friend. More

by Benzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 09, 2023 -

Mercedes-Benz of Houston North responded

Hi Benzo, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

In the beginning of a month-long road trip, we brought our new MB Sprinter van 2500 in with a Check Engine light and a rare DPF (Emission) part malfunction. This part was back ordered in the U.S. by month More

by scottymojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huerta
Aug 07, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2023

Carlos, my service advisor took excellent care of me and my vehicle. I would definitely recommend this dealership for service. More

by Sundramitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 07, 2023 -

Mercedes-Benz of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us, we appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

August 03, 2023

I had some damage done to my car at a detailing shop in Houston TX on a Saturday. I took my car in that Saturday for an estimate @ 5pm knowing they closed the service department at 5pm but my service advi More

by shon_jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms.Ana Alvarez
Aug 07, 2023 -

Mercedes-Benz of Houston North responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 03, 2023

Their service operations hums with an organized efficiency to deliver quality repair service, and customer satisfaction. More

by Tick4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Aug 07, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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