Mercedes-Benz of Houston North - Service Center
Houston, TX
394 Reviews of Mercedes-Benz of Houston North - Service Center
5 Stars= Advisor Jason Fleek is very attentive to the client needs. I explain to him what my issues were and assured me the problem would be corrected timely. client needs. I explain to him what my issues were and assured me the problem would be corrected timely. More
In the beginning of a month-long road trip, we brought our new MB Sprinter van 2500 in with a Check Engine light and a rare DPF (Emission) part malfunction. This part was back ordered in the U.S. by month our new MB Sprinter van 2500 in with a Check Engine light and a rare DPF (Emission) part malfunction. This part was back ordered in the U.S. by months and no dealers had it. Somehow our Service Advisor Michael Huerta and the Parts team located the part within days and got us on our way. We can't thank them enough for taking care of us and their professionalsm. They also fixed a hood issue (done by me the owner) and the charges were VERY reasonable which was unusual for a MB dealership. If we lived in Houston I would be a customer of this dealership for life. Thank you MB Houston North for a great customer experience and letting us get on our way to travel throughout the U.S. More
I had some damage done to my car at a detailing shop in Houston TX on a Saturday. I took my car in that Saturday for an estimate @ 5pm knowing they closed the service department at 5pm but my service advi Houston TX on a Saturday. I took my car in that Saturday for an estimate @ 5pm knowing they closed the service department at 5pm but my service advisor Ms.Ana went above and beyond to get me what I needed. Monday morning I brought my car in to get the work done & my car was ready Wednesday morning.....WOW!!!! GREAT JOB GUYS & THANKS. More