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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.5
397 Reviews

397 Reviews of Mercedes-Benz of Houston North - Service Center

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August 24, 2023

Christina Ferri is an absolute asset to your dealership. Brought car in for service, super easy to book and get a loaner car. More

by Ghenson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ferri
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Aug 30, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 22, 2023

I have been using Mercedes-Benz North for my service ever since I got my 2018 C300. They have been great. More

by mnezbcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessenia, and Yamilith
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Aug 28, 2023 -

Mercedes-Benz of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2023

Good experience. Great service advisor. I left my car to get service and Mercedes-Benz called Uber to take me home. Mercedes-Benz had many customer vehicles that were More

by Evgenii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Aug 25, 2023 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Service very good , Honest and Awesome peoples . I think this place will going to be my Dealer my next new Car More

by peternguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamileth Hernandez
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Aug 25, 2023 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

This dealership is one of the best there is. They are cordial, communicate well, and have great customer service!!! More

by mayrastephanieso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Néstor Sorto
Report | Print
Aug 23, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2023

5 Stars= Advisor Jason Fleek is very attentive to the client needs. I explain to him what my issues were and assured me the problem would be corrected timely. More

by bmayo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
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Aug 21, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

August 14, 2023

Carlos Trevino provides the best service. He never disappoints when it comes to trusting my car in his hands. More

by patriciay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino
Report | Print
Aug 18, 2023 -

Mercedes-Benz of Houston North responded

Hi Patriciay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

In and out was easy, courteous staff, clear explanation of service. Service advisor professional and friendly. More

by randallmcneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Aug 11, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

Good customer service and very professional environment. Restrooms were very clean. I would recommend to a friend. More

by Benzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Aug 09, 2023 -

Mercedes-Benz of Houston North responded

Hi Benzo, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

In the beginning of a month-long road trip, we brought our new MB Sprinter van 2500 in with a Check Engine light and a rare DPF (Emission) part malfunction. This part was back ordered in the U.S. by month More

by scottymojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huerta
Report | Print
Aug 07, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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