Mercedes-Benz of Houston North - Service Center

Professional, courteous, customer oriented, high quality work and timely. Only downside was cost! work and timely. Only downside was cost! More

Very professional good customer services very clean good atención the customer we feel with in family we recommend with my family and friends and coworkers atención the customer we feel with in family we recommend with my family and friends and coworkers More

My Service Advisor, Steve Davis, is excellent. He kept me apprised of all details regarding both cars in for service. He is the best Service Advisor I have ever worked with. apprised of all details regarding both cars in for service. He is the best Service Advisor I have ever worked with. More

Staff exhibit exceptional customer service skills. I felt they took their time in listening to my concerns and questions about my car maintenance. they took their time in listening to my concerns and questions about my car maintenance. More

Natalia had great customer service. The cost was covered under the current warranty. done done done done done done done done done done done done under the current warranty. done done done done done done done done done done done done More

AS always, my service advisor Natalie Pecina is the best. She provided great professional service from scheduling, loaner car and delivering. It was quick and seamless. She provided great professional service from scheduling, loaner car and delivering. It was quick and seamless. More

I needed to have my car aligned. Mr. Ray (service manager) was very professional and helped me to get my car serviced in a timely manner. They ran a multi-point inspection and changed the windshield manager) was very professional and helped me to get my car serviced in a timely manner. They ran a multi-point inspection and changed the windshield wipers. The service advisor Mr. Ahmed Hamed, was also professional and kept me informed throughout the process. Thanks! More

Well organized service department. Professional and courteous staff. Clean, comfortable waiting area.. The only reason they didn’t earn five stars was because they are so expensive. courteous staff. Clean, comfortable waiting area.. The only reason they didn’t earn five stars was because they are so expensive. More

Took my car in for the 90k service check up. It’s quite extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they enco extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they encountered. This dealership knows how to take care of their customers. More

The lifetime battery failed and the car would not start. Car was delivered to the dealer by roadside assistance and battery was replaced and other systems checked out so vehicle restored to operable status Car was delivered to the dealer by roadside assistance and battery was replaced and other systems checked out so vehicle restored to operable status with only minor inconveniences. More