Mercedes-Benz of Houston North - Service Center

Easy set up appointment. Listened to my description of problem. Good service. Corrected issue promptly. Friendly advisor kept me updated of steps being performed Listened to my description of problem. Good service. Corrected issue promptly. Friendly advisor kept me updated of steps being performed More

I have always had a great experience at Mercedes' Benz North Houston... the young lady setting up appointments did a great job, off to a great start.... the guys guided me into the service parking and imm North Houston... the young lady setting up appointments did a great job, off to a great start.... the guys guided me into the service parking and immediately someone is checking on what my needs were... I was there to see Isiah this time for my B service and State Inspection.... Isiah was very clear on what the B service included and went through the costs... Isiah also provided the detail I needed to approve any additional items I needed as part of the B service... I am happy with this service experience! see you next time... More

Isiah and team just do an amazing job with their customers. Very professional and polite. customers. Very professional and polite. More

I really appreciate Mr Ahmed he was very helpful at the service center I am going to him after Chris left the place but he is very helpful and he takes care of our fleet and my personal cars. service center I am going to him after Chris left the place but he is very helpful and he takes care of our fleet and my personal cars. More

I had a great service experience from Mr. Carlos Trevino. With a great commitment and focused on my urgency that I had to have the vehicle the same day for reasons of my son's trip to Las Veg Carlos Trevino. With a great commitment and focused on my urgency that I had to have the vehicle the same day for reasons of my son's trip to Las Vegas, Mr. Tevino took my need with great responsibility and fully complied in the promised time despite being called at the last minute to a management meeting. My congratulations to Mr. Trevino for his excellent 5-star service and I consider Mr. Trevino to be a valuable asset to the company. More

I have always had good service and the work completed has been of the highest quality. I will always take my car to Mercedes Benz North HouNaston for service been of the highest quality. I will always take my car to Mercedes Benz North HouNaston for service More

great services from services advisor Umanzor, Jesenia, fast and easy took care of all my concerns. fast and easy took care of all my concerns. More

The service staff valued my time for my car was ready when I arrived and staff was very attentive to my arrival. Communication was well established and I was notified when my car was ready --just as agre when I arrived and staff was very attentive to my arrival. Communication was well established and I was notified when my car was ready --just as agreed. More

Jason Fleeks has always done a great job in having maintenance performed on our Mercedes Benz cars. Our 2013 E350 still performs, handles, drives and looks like it is much newer. We owned a C240 in maintenance performed on our Mercedes Benz cars. Our 2013 E350 still performs, handles, drives and looks like it is much newer. We owned a C240 in the past. Your dealership employees have always treated us in a professional manner. More

Service rep listened to my need to be out by a set time. Clear explanation of what this service entailed. Comfortable waiting area. Clear explanation of what this service entailed. Comfortable waiting area. More