Mercedes-Benz of Houston North - Service Center

I consistently get outstanding service from the North Houston dealership! Furthermore, this great service is always courteous & they listen carefully to customer needs. Houston dealership! Furthermore, this great service is always courteous & they listen carefully to customer needs. More

I chose this dealership because it was close to my family location always wonderful service and knowledgeable staff. I was never disappointed thanks again. location always wonderful service and knowledgeable staff. I was never disappointed thanks again. More

Excellent service advisor. Took me early and finished work early. Followed up with a message. Took me early and finished work early. Followed up with a message. More

Carlos Trevino helped me in an unexpected emergency with no appointment. Dealership handled it very well and fast! Much appreciated! no appointment. Dealership handled it very well and fast! Much appreciated! More

Service Advisor: Ana Alverez is always friendly, helpful, knowledgeable and communicative in managing the maintenance service of our vehicle. Thank you to all staff at Mercedes-Benz of North Houston! knowledgeable and communicative in managing the maintenance service of our vehicle. Thank you to all staff at Mercedes-Benz of North Houston! More

The service was excellent, from the moment I made the appointment, my service advisor Ana Alvarez was always attentive making my experience as simple and pleasant as possible. Nice work! Keep going Merce appointment, my service advisor Ana Alvarez was always attentive making my experience as simple and pleasant as possible. Nice work! Keep going Mercedes Benz team. Regards, Ana Hernandez. More

Two visits so far and still not sure the issue is resolved. Involves tire pressure loss... came out of nowhere and giving me the blues. First visit I left with the assurance that a range of test did resolved. Involves tire pressure loss... came out of nowhere and giving me the blues. First visit I left with the assurance that a range of test did not discover an issue. Second visit they discovered two nails in the tire and reported replacing it... got up this morning and the tire appears to be 3psi below the level it had when I picked it up Tuesday... Hope it's not more serious but I'm dumbfounded! More

Great service at the service department! Especially from Pablo Rivera. I explained the issue and he was very honest in telling me that it would be take several hours to diagnose and hopefull Especially from Pablo Rivera. I explained the issue and he was very honest in telling me that it would be take several hours to diagnose and hopefully fix the problem. In addition, he immediately checked to see if there were any recalls on the vehicle and there was. Although I made the service appointment online, which there was no option to reserve a loner, he was able to get one for me despite advising me that the loaner fleet was practically depleted. More

Always a pleasant experience. Isiah is the best service representative there is. Very honest and informative. All the staff does a great job. Isiah is the best service representative there is. Very honest and informative. All the staff does a great job. More

Excellent service! ! I love the service here, they are very friendly and always try to be the best. ! I love the service here, they are very friendly and always try to be the best. More