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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.6
394 Reviews

394 Reviews of Mercedes-Benz of Houston North - Service Center

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April 29, 2022

dealership I would highly recommend to friends and family . Jesenia was very helpful and help me with a loaner and service was awesome More

by Dated2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia
Report | Print
May 02, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

April 27, 2022

They did an excellent job on my car! I’m very pleased and satisfied ! Thank you so much for having a great team! Isaiah one of the best person I’ve ever meet he is a wonderful and super More

by Gav_ruta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah
Report | Print
Apr 29, 2022 -

Mercedes-Benz of Houston North responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Houston North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

Isiah Martinez is a great service advisor! Always available and professional. He is also. very kind! More

by Allysonxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah Martinez
Report | Print
Apr 28, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 25, 2022

Clean place, professional employees. Good atmosphere, excellent service job, location perfect.Our car runs like a charm. More

by Johnny Cortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amed
Report | Print
Apr 27, 2022 -

Mercedes-Benz of Houston North responded

Hello Johnny, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 24, 2022

Excellent all around service. Very polite and professional staff. Well stocked service department with readily available spare parts. Very clean, organized and tidy facility. All More

by adrian.sackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude
Report | Print
Apr 26, 2022 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2022

Always have a great experience at Mercedes Benz North with Jason. Awesome job Jason! My car is always fully detailed and thanks for your honesty Jason. More

by Cassie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason F
Report | Print
Apr 26, 2022 -

Mercedes-Benz of Houston North responded

Hi Cassie, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

Great service. Extremely- even unnecessarily - pricey for the work performed. I understand it is a luxury brand but $900 for work that takes less than 0.5 hr is a More

by mmaduta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Apr 24, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8970 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 21, 2022

I’m never disappointed at MB North. Vehicle service is always above par and customer service is excellent. More

by MelP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez, Carlos Trevino
Report | Print
Apr 25, 2022 -

Mercedes-Benz of Houston North responded

Hi Melp, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2022

Great customer service worked in oil change I wouldn’t go anywhere else with my meecedes More

by Sotomelissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yesenia
Report | Print
Apr 25, 2022 -

Mercedes-Benz of Houston North responded

Hi Sotomelissa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Dropped car off for service, shuttle took us to breakfast place, came picked us up when car was ready, great experience. More

by Boss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia Umanzor,
Report | Print
Apr 18, 2022 -

Boss responded

Thank you

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