Mercedes-Benz of Houston North - Service Center

The staff provided assistance in a very timely, professional courteous manner. All of my concerns were addressed. professional courteous manner. All of my concerns were addressed. More

Quick in/out for my service. The service staff were great to work with. Didn't have a great experience with the sales staff the first time I went there and vowed never to return The service staff were great to work with. Didn't have a great experience with the sales staff the first time I went there and vowed never to return until one chap actually took the time to help. The service staff on the other hand are amazing. More

Amazing service…I was told it was going to take a couple of weeks and it only took a week! of weeks and it only took a week! More

I feel that this dealership needs better service representative. This dealership is very low on new car inventory. representative. This dealership is very low on new car inventory. More

Thank you guys always great costumer service! Ana is very attentive, detailed oriented and makes us feel welcomed every time we go for help. Ana is very attentive, detailed oriented and makes us feel welcomed every time we go for help. More

Well all I can say is that they took care of what I needed with no argument needed with no argument More

The staff is extremely professional and very helpful. The facility is very clean with a lot of amenities for their costumers. They kept me posted on the issues with my car. The facility is very clean with a lot of amenities for their costumers. They kept me posted on the issues with my car. More

With no appointment and a flat tire, the service department took care of my issue immediately. Upon arrival, my service representative, Jason, greeted me and started the process immediately. He kept department took care of my issue immediately. Upon arrival, my service representative, Jason, greeted me and started the process immediately. He kept me informed throughout the repair. Upon completion, my tire was replaced, my car cleaned, and big "Thank You" from the Mercedes Team. More

Polite and very customer-service minded. When I purchased the car, I had a great buying experience. When I purchased the car, I had a great buying experience. More

Good dealership to work with if you get the right service writer. Ana is great! writer. Ana is great! More